Does SWBC pay their employees well?

According to anonymously submitted Glassdoor reviews, SWBC employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SWBC. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at SWBC?

37% of SWBC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SWBC 2.5 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SWBC?

Customer Service Representative (23) , Payment Reminder Services Representative (8) , Insurance Processor (7) , Manager (7) , Collections Specialist (6) , Software Engineer (6) , Collections Representative (5) , Customer Service Representative (CSR) (5) , Intern (5) , Analyst (4) , Collections (4) , Debt Collector (4) , Financial Analyst (4) , Loan Officer Assistant (4) , Mortgage Loan Officer (4)

What are the pros of working at SWBC according to real employee reviews?

"Great benefits and awesome to learn technical skills." ((in 78 reviews)); "People I work with are great." ((in 25 reviews)); "The pay is good." ((in 24 reviews)); "Coworkers are nice and helpful" ((in 13 reviews)); "Decent health benefits and 401 match" ((in 9 reviews))

What are the cons of working at SWBC according to real employee reviews?

"When I expressed burnout to my manager and HR, there was little support or retention effort, and I was essentially left to walk away from a job I once loved." ((in 15 reviews)); "Favoritism is a huge issue here." ((in 14 reviews)); "horrible training" ((in 12 reviews)); "Upper management is a JOKE and the way they talk to their supervisors is disgusting." ((in 12 reviews)); "Lots of layoffs, and recently positions have been "discontinued" with no apparent rhyme or reason." ((in 11 reviews))

What are employees saying about SWBC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SWBC layoffs and their outlook for job security at SWBC in 2026.

What are the top reviewed SWBC locations?

San Antonio , Overland Park , Scottsbluff , Austin , Dallas , Corpus Christi , Killeen , Denver , Las Vegas , Vienna , Gilbert , Falls City , Plano , Houston , Katy , Schertz , Gulfport , Nashville , Irvine , Los Angeles , Boulder , Sterling , Seattle , Lenexa , Spring Hill , Newberg , Clarks Summit , Marriottsville , Gainesville , Orlando

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SWBC

SWBC reviews

3.0

37% would recommend to a friend

(495 total reviews)

38% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.8

Compensation and benefits

2.6

Culture & values

2.6

Career opportunities

2.5

Work/Life balance

2.4

Senior management

SWBC has an employee rating of 3.0 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SWBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

495 reviews

5.0

Sep 15, 2015

Great place to work

Early stage collections

Recommend

CEO approval

Business Outlook

Pros

This is a great place to work if you are in school. It is a very laid back and professional environment.

Cons

They can't give you a unique schedule, it has to be in one of their time blocks

3.0

Sep 15, 2015

Sales

Inside sales

Recommend

CEO approval

Business Outlook

Pros

Great working environment and nice people

Cons

there are really no cons working at swbc

1.0

Sep 7, 2015

Toxic Management

Analyst at hq

Recommend

CEO approval

Business Outlook

Pros

Decent benefits and that is it.

Cons

Management, Executive Management, CIO - Toxic. They don't trust their workers, or themselves, constant back stabbing and negativity. Workers should NOT have to experience this.

Viewing 460 - 462 of 495 Reviews

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Jobs at SWBC

Payment Reminder Services Rep (Remote After Training)

Corporate Communications & Public Relations Specialist

Account Manager (Remote - GA or TN based)

Georgia

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Sales

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