Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 235 reviews)); "benefits are good and lots of options" ((in 131 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 121 reviews)); "Flexible and good training" ((in 67 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 44 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 144 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,301 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Aug 6, 2024

RUN! Horrible Upper Management

Store manager

Recommend

CEO approval

Business Outlook

Pros

The technicians and CA are the only positive thing about working for this company.

Cons

The DM is a nightmare and the company itself is in a downward spiral, changing directives every 5 mins. If you enjoy being micromanaged all day, every day, this is the job for you. Otherwise, RUN!

Safelite AutoGlass Response

1y

Thank you for taking the time to provide feedback. We want to invest in our most valuable asset, our people, and strive to provide opportunities as we continue to grow as an organization. If you have ideas for us to implement based on your experience, please email us at PeopleDirect@safelite.com.

2.0

Aug 1, 2024

Company is going downhill

Technician

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits, work life balance is good.

Cons

Headline says it all. Safelite execs cares more about lining their own pockets than they do about quality work and safety practices.

Safelite AutoGlass Response

1y

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

4.0

Aug 1, 2024

Flexible work environment

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good company culture, travel but with work from home option

Cons

Can be stressful and unorganized at times

Safelite AutoGlass Response

1y

Thank you for taking the time to leave a review! We aim to hire the best and brightest people who have a service mindset, a caring heart, and a can-do attitude. It's great to hear you have had a positive experience with Safelite associates and our culture.

Viewing 340 - 342 of 2,301 Reviews

Jobs at Safelite AutoGlass

Auto Glass Repair Specialist

Supply Chain Product Owner

Assistant General Counsel, Competition and Compliance

Warehouse Inventory Control Manager