Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 235 reviews)); "benefits are good and lots of options" ((in 131 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 121 reviews)); "Flexible and good training" ((in 67 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 44 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 144 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,301 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jul 7, 2024

Decent job

Field texhnician

Recommend

CEO approval

Business Outlook

Pros

Make livable wage Work alone Tools are readily available

Cons

Work life balance Labor job Face to face with customers on their property

Safelite AutoGlass Response

1y

Thank you for providing feedback. We appreciate the time you took to leave a review, as we recognize time is valuable! Safelite's purpose is to make a difference and bring unexpected happiness to people's everyday lives. Providing service when customers need us most is important, but we aim to only schedule our associates 5 of the 7 days out of the week. If you have additional ideas on how we can improve work-life balance, please email PeopleDirect@safelite.com.

1.0

Jul 7, 2024

Worst company to work for

Autoglass replacement technician

Recommend

CEO approval

Business Outlook

Pros

Tight routes Has constant work

Cons

Toxic management No home/work life balance (told to pick family or job) No care for employees Actually tells females that they will not hire them BECAUSE they are female Can’t keep management (in 7 years, went through at least 6 store managers, 5 ops managers and 3 regional managers) Charges customers at least 30% higher pricing than their biggest competitor Average technician only has 1.5-2 years experience No care from management if the tech has the ability to actually install the parts… told to do it anyway Other companies have more experienced techs, better warranties, and are able to get to customers within 2 days (as opposed to safelite’s 2-3 weeks)

4.0

Jul 5, 2024

Clearly a good job

Auto glass technician

Recommend

CEO approval

Business Outlook

Pros

Getting to work outside without someone breathing down your neck

Cons

Having to work outside in all temperature

Viewing 358 - 360 of 2,301 Reviews

Jobs at Safelite AutoGlass

Fulfillment Center Lead | 1st Shift!