Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)
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Renee Cacchillo

44% approve of CEO

41% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 13, 2024

Needs improvement

Recommend
CEO approval
Business Outlook

Pros

Good company, good pay and growth opportunities

Cons

Work environment can be rough around the edges. Lots of personal feelings involved in treatment towards individuals. coaching could be a lot better.

1.0
May 11, 2024

Decent Job

Recommend
CEO approval
Business Outlook

Pros

- Work-from-home arrangement, offering convenience - Reasonable degree of scheduling flexibility to accommodate personal needs. - Reasonable Hours (I recommend 5 hours max) (only work here as a 2nd job) - decent pay (definitely should be more) - yearly bonuses (now mostly based on individual performance)

Cons

- Have to be a sponge and read information verbatim ( and somehow you're still criticized and get written up on EVERYTHING) - Inadequate management focused solely on financial gain, treating employees as mere numbers. - Poor leadership, insufficient training, and an unsupportive corporate culture. - They disregard your capabilities and treat you like a robot even when you perform well. - Lack of opportunities for professional growth and advancement. - Poor communication and collaboration between departments, - call volume is back to back / with rude customers / no time to breathe (you think your coach or management care....no) take your 15 minute break and you should be good the rest of your 8 hour shift.....ha -position is super strict and monitored, - The list of cons goes on, but would I recommend this job? Sure, as a secondary source of income, it could serve as a means to pursue a more fulfilling and progressive career path separately. However, I would advise working no more than 5 hours maximum, as the thought of enduring 8-10 hour shifts in this role is daunting. For a more definitive answer - no, I cannot wholeheartedly recommend it. The job has a way of leaving one feeling emotionally drained. There are undoubtedly better opportunities that align with your talents and personality. The job's intense pressure and indirectness essentially train you to be desensitized to customer needs, which is fundamentally misguided. The role should foster empathy and understanding, not discourage it.

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Safelite AutoGlass Response
2y
Thank you for taking the time to provide feedback. We want to invest in our most valuable asset, our people, and strive to provide opportunities as we continue to grow as an organization. If you have ideas for us to implement based on your experience, please email us at PeopleDirect@safelite.com.
5.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home and you are actually listened to

Cons

Strictness on time and constantly on phone

Viewing 409 - 411 of 2,303 Reviews

Glassdoor has 2,372 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.