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Safelite AutoGlass

Part of Belron International Limited

Engaged Employer

Safelite AutoGlass reviews

3.1

42% would recommend to a friend

(773 total reviews)
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Renee Cacchillo

43% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

Ratings by demographic groups

Reviews by job title

773 reviews

Reviews about "Compensation"

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4.0
Jul 7, 2026

Work from home option, but micromanagement is an issue

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Work from home Emails only

Cons

Micromanaging, screen recording, low pay

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Safelite AutoGlass Response
1w
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
4.0
Jun 28, 2026

Great work-from-home setup with supportive supervisors

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Work from home, pay is good and Supervisors I've had are great! Really worked with me on a schedule that fit with my needs! If your full-time you get benefits that include health insurance, life insurance, 401K with a 50 percent match, dental and vision insurance plus a yearly bonus!

Cons

Training doesn't prepare you for everything so it's a bit scary when your first working there! Upside is the seasoned employees (I'm one of them) will step up to the plate to assist in answering questions to make the transition easier. Selling wipers can be a hit or miss, that is part of the quota! There were a variety of health insurances to choose from it's been cut down to one which doesn't work for me!

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Safelite AutoGlass Response
3w
We appreciate you sharing your experience. At Safelite, we're committed to focusing on you first — including your needs, passions and commitments inside and outside of work. We love hearing you had a great manager!
2.0
Jun 27, 2026

Great pay but overworked with unresolved issues

Store manager
Recommend
CEO approval
Business Outlook

Pros

Great pay and additional benefits

Cons

Over work everyone involved and many institutional problems they are not willing to fix

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Safelite AutoGlass Response
3w
We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.
Viewing 4 - 6 of 773 Reviews
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ReviewsSafelite AutoGlass reviews

Glassdoor has 2,378 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.