Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,375 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (220) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 227 reviews)); "benefits are good and lots of options" ((in 138 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 119 reviews)); "Flexible and good training" ((in 71 reviews)); "Work from home positions was great" ((in 44 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 150 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 39 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,306 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 24, 2023

Decent trade, steady work.

Technician

Recommend

CEO approval

Business Outlook

Pros

Independent work. OK pay. Paid weekly.

Cons

Overloaded with work no matter exp level.

1.0

Aug 23, 2023

Worst workplace I've ever encountered

Autoglass technician

Recommend

CEO approval

Business Outlook

Pros

I Learned a new skillset.

Cons

Zero work life balance as you have to work 6 days a week . Pay is very low when compared to other companies in the industry. Lack of management, they hire managers who know nothing about the industry and have zero knowledge or experience with cars or glass . Management never has their employees backs when a problem arises they just throw you under the bus . You know theres a a huge problem when techs with 15-20 years are leaving for other companies and this is a whole country problem not just this one location. There is very minimal training Your raises are based off of customer surveys and you can lose 4 or 5 dollars an hour if you get negative reviews.

Safelite AutoGlass Response

Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for technicians to grow their careers, please email PeopleDirect@safelite.com.

3.0

Aug 23, 2023

Good People

Engineer

Recommend

CEO approval

Business Outlook

Pros

Somewhat disorganized, but getting better

Cons

No clear path to promotion

Viewing 607 - 609 of 2,306 Reviews

Jobs at Safelite AutoGlass

Regional People Business Partner

Assistant General Counsel, Competition and Compliance

Manager, Business Analytics

Marketing Operations Manager

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Decent trade, steady work.

Worst workplace I've ever encountered

Good People

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