Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,366 reviews left anonymously by employees. This rating has been stable over the past 12 months. 42% of employees would recommend working at Safelite AutoGlass to a friend and 39% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

42% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (217) , Auto Glass Technician (110) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 226 reviews)); "benefits are good and lots of options" ((in 132 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 122 reviews)); "Flexible and good training" ((in 66 reviews)); "Very flexible can work from home if needed." ((in 45 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 143 reviews)); "Some bad managers." ((in 48 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "No work/life balance" ((in 39 reviews)); "Senior leadership don’t know what they’re doing." ((in 27 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

42% would recommend to a friend

(2,297 total reviews)

Renee Cacchillo

42% approve of CEO

39% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.6

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 21, 2025

Ok if you dont mind long hours in winter/short in summer

Lead senior technician

Recommend

CEO approval

Business Outlook

Pros

Pays decent, benefits are great

Cons

Work a lot in the winter/springs, hours get cut in slow season summer/fall

Safelite AutoGlass Response

9mo

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

3.0

Aug 20, 2025

It Has Become A Mess Since The Layoffs.

Store service specialist

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great, and the techs are great. Pay is pretty decent, I feel.

Cons

Kansas City CTU has had no manager since Spring of 2025. Be prepared to do lots of work yourself with no direct supervision or help. Also be prepared for many things to fall on you due to this as well. My hiring process was also very confusing, as this is a new role, and a seasonal one. No one knew what location I would be at at first, as I was originally supposed to be hired as a Customer Advocate after getting laid off last August, and I was lied to and promised different things that ended up not being true.

Safelite AutoGlass Response

10mo

We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

5.0

Aug 18, 2025

great workplace

Analyst

Recommend

CEO approval

Business Outlook

Pros

Flexibility, friendly atmosphere, value hard work

Cons

Moving to in office next year

Viewing 109 - 111 of 2,297 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II

Payroll Business Analyst

Ohio

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Ok if you dont mind long hours in winter/short in summer

It Has Become A Mess Since The Layoffs.

great workplace

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