Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,299 total reviews)
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Renee Cacchillo

43% approve of CEO

40% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 15, 2025

Overall good place

Recommend
CEO approval
Business Outlook

Pros

The pay is good. The hours are also good most of the year.

Cons

Upper management is hit or miss.

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Safelite AutoGlass Response
10mo
We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.
3.0
Aug 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy, not long hours, decent pay

Cons

Repetition, micro managing, training not long enough

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Safelite AutoGlass Response
10mo
Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.
1.0
Aug 15, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

This company does pay weekly.

Cons

The management team isn't great. Doesn't handle escalations well and rude. Spoke with an HR rep, however, nothing was done.

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Safelite AutoGlass Response
10mo
We appreciate you informing us about your experience and take these concerns very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for associates to grow their careers, please email PeopleDirect@safelite.com.
Viewing 115 - 117 of 2,299 Reviews

Glassdoor has 2,368 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.