Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 40% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has been stable over the past 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 231 reviews)); "benefits are good and lots of options" ((in 141 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 122 reviews)); "Flexible and good training" ((in 64 reviews)); "Very flexible can work from home if needed." ((in 46 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 42 reviews)); "Senior leadership don’t know what they’re doing." ((in 27 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Richmond , Plano , Minneapolis , Nashville , Atlanta , Albany , Mesa , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.6

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 12, 2025

Fast Paced Work Environment

Auto glass technician

Recommend

CEO approval

Business Outlook

Pros

Weekly Bonus, Company Vehicle, Paid Training

Cons

Poor Management, At times heavy work load

Safelite AutoGlass Response

We appreciate you informing us about your experience and take these concerns about our management very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Your feedback is important as we strive to make continuous improvements. We would appreciate the opportunity to address your concerns in more detail. Please reach out to PeopleDirect@Safelite.com with a detailed statement of your concerns so we can address the situation.

2.0

Mar 12, 2025

Depends

Senior leadership

Recommend

CEO approval

Business Outlook

Pros

Bonus can sometimes be good

Cons

Culture, culture, culture, culture, culture

Safelite AutoGlass Response

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

3.0

Mar 10, 2025

This company is going downhill

Senior customer service representative (csr iii)

Recommend

CEO approval

Business Outlook

Pros

Work from home Four 10s option for schedule Offers of outs to get off early Great feeling of helping customers

Cons

Practically no opportunities for overtime Pay is lacking New management has made things worse Bonus this year is laughable Recognition program is horrible No sense of camaraderie Turn over rate is excessive

Safelite AutoGlass Response

We appreciate you informing us about your experience and take these concerns about our leadership very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Pay4Performance is Safelite’s philosophy that describes how associates are incentivized and rewarded for their achievements, including goals and objectives. If you'd like to provide additional feedback on your experience, please email PeopleDirect@safelite.com.

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Depends

This company is going downhill

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