Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,359 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Safelite AutoGlass to a friend and 39% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

42% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (216) , Auto Glass Technician (110) , Customer Service Representative (CSR) (107) , Store Manager (79) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (28) , Master Technician (25) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 227 reviews)); "benefits are good and lots of options" ((in 132 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 119 reviews)); "Flexible and good training" ((in 70 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 42 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 147 reviews)); "Some bad managers." ((in 46 reviews)); "Long hours at times and weather is not always great" ((in 45 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , San Antonio , Richmond , Raleigh , Minneapolis , Nashville , Atlanta , Albany , Mesa , Plano , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

42% would recommend to a friend

(2,290 total reviews)

Renee Cacchillo

42% approve of CEO

39% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.6

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Sep 25, 2012

bored

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay!!!Training is pretty cool, you get a refresher every so often and quizzed

Cons

when it slows down, it slows down....tick tick tick, can't wait to clock out. Is it my imagination or do you have to know someone to move up?

1.0

Sep 17, 2012

Horrible place to be a technician.

Technician

Recommend

CEO approval

Business Outlook

Pros

Safelite has decent medical coverage along with dental and eye coverage. They also have paid vacation. There is always lots of work to do.

Cons

No clock out time, you are required to work until the work is done, even if that means you work 12 hours straight. There are no breaks, however you will be required to punch out for lunch but you won't actually have time to take a lunch break. Too much work is always scheduled and there is never enough staff. Safelite will never tell you to slow down due to extreme heat or give you less work. Safelite will give installation compliance manuals which you are required to sign and expect you to study them while not being paid to do so. Safelite will claim to want a positive culture but what they really mean is they want you to pretend to be happy and not talk negatively about them. Safelite is not family oriented you will they do not care if you make it to your kids ball game. Safelite will require you to work weekends also.Safelite's PPP pay program is a joke.

2.0

Sep 14, 2012

horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay and flexible hours. I could speak to my supervisor about my issues and my calls were reviewed if i had to listen to them. Thats about all

Cons

Getting whole point occurences for being 10 seconds late to your shift. There was no grace period. Even if you had a doctors note for being hospitalized you get fired. It was one of the worst jobs Ive ever had

Viewing 2257 - 2259 of 2,290 Reviews

Jobs at Safelite AutoGlass

Front Desk Administrator

Warehouse Associate II

Customer Service Representative

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bored

Horrible place to be a technician.

horrible

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