Safelite AutoGlass reviews

3.1

42% would recommend to a friend

(2,296 total reviews)
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Renee Cacchillo

42% approve of CEO

39% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy work, pretty nice customers.

Cons

You will be penalized for being only 1 minute late to a shift or coming back from break. Yet you are expected to stay taking calls until the last minute of your shift even if it keeps you an hour past your scheduled time. Managers will also schedule meetings outside of scheduled shifts. They have the audacity to proposition it as "one of the most generous attendance policies in the industry." That's just a blatant lie, in my over 10 years of experience with this type of work I have never seen an attendance policy so rigid and unforgiving. Its borderline exploitative, its a clear attempt to suck out as much labor as they can while paying as little as they can and I cannot believe its even legal. There's no recognition or consideration that we're taking calls back to back to back most of the time and they expect us to be glued to our chairs essentially for our entire shifts. You literally have to work MORE than full time to get an UNPAID 30 minute lunch. It's such a joke, I had hoped the company would be more progressive considering the high level of diversity but clearly its just for show. At its core this company is as exploitative as any other, if not more than most, and is only looking to suck as much labor out of you as they can without providing much value back.

3.0
Jun 23, 2012

Great Company if you want to move up.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work around school schedule and pays decent.

Cons

However, really REALLY strict attend. policy. Don't be late! (OFCOURSE) Not all calls are pleasant...consumers are ruthless lol

3.0
Apr 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Money is good, peers are fun to work with

Cons

can get stressful during high call volumes

Viewing 2263 - 2265 of 2,296 Reviews

Glassdoor has 2,365 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.