Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,378 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (255) , Customer Service Representative (220) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 233 reviews)); "benefits are good and lots of options" ((in 134 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 120 reviews)); "Flexible and good training" ((in 77 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 148 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 42 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(771 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

771 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Feb 5, 2026

Need better pay

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

The team members and job coaches

Cons

The pay is abysmally low

Safelite AutoGlass Response

5mo

Thank you for taking the time to leave a review. Pay4Performance is Safelite’s philosophy that describes how associates are incentivized and rewarded for their achievements, including goals and objectives. If you'd like to provide additional feedback on your experience, please email PeopleDirect@safelite.com.

2.0

Feb 3, 2026

Would not recommend

Manager

Recommend

CEO approval

Business Outlook

Pros

salary is the only good thing

Cons

many inconsistencies within the company and requires more of you than advertised

Safelite AutoGlass Response

5mo

We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

5.0

Feb 2, 2026

WFH

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I get work from home which is always a plus specially with kids. The work is not hard to do but at times it is repetitive which I don't mind. Great pay for the work you do and customers are fairly nice.

Cons

Do push to sell products which I am not big on selling.

Safelite AutoGlass Response

5mo

Thank you for taking the time to share your experience. We value your opinion as an associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.

Viewing 25 - 27 of 771 Reviews

Jobs at Safelite AutoGlass

Auto Glass Installation Technician Trainee

Auto Glass Installation Technician Trainee

Auto Glass Installation Technician Trainee

Auto Glass Installation Technician Trainee

Auto Glass Installation Technician Trainee

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Need better pay

Would not recommend

WFH

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