Safeway reviews

3.1

41% would recommend to a friend

(10,549 total reviews)
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Susan Morris

26% approve of CEO

32% positive business outlook

Safeway has an employee rating of 3.1 out of 5 stars, based on 10,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safeway employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
May 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is unmatched for the category of work that you do(max pay is equivalent to what you make as an AP/AR Accountant with a 2-year degree), and union benefits include health insurance that is paid for by your employer. If you get a position in an older store, it can be a pretty chill work environment.

Cons

Training is nonexistent, non personal, and has a "assembly line" mentality where they train you how to operate a register on a computer training program once, then they expect you to do your produce job perfectly because "you've been here for X years and you STILL don't know how to do your job". Management(the lazy ones) likes to hide in their offices for half their shift or more. The produce manager is pretty incompetent as far as the condition of his department is concerned. Often not seeing(or choosing not to see) blatant topping off of highly perishable goods(new product should be on bottom, with old and softer product placed on top of the new, NOT the other way around), until there's a puddle of soup on the tables with fruit flies swarming the mess, then he'll fly off on a rage looking for someone to throw under the bus. I would often find products just sitting in the back instead of on the shelves because my coworkers didn't cut them in on the tables. A worse case scenario would have organic products on the back while there are gaping wide holes on the organic displays, and boss man was working the previous day. This coming from a man who would frequently stand over my shoulder when I'm working and go through my work to make sure I'm throwing bad products away, and making sure the products I tossed out really merited being tossed out. Could have used that diligence with other coworkers. Management has a rather disgusting "blame the victim" mentality, even if they themselves created the problem in the first place. Helping out their front end to ring up customers when called for(and they WILL call you every 15 minutes) "is not an excuse not to finish your work". I'm evidently supposed to do 8 hours of work when I'm standing in front of a register 200 feet away for 4 of those hours. That would be on top of having to help floral blow balloons because management doesn't have the spine to point out the blatantly obvious to their customers, that while this is a 24-hour store, floral clerks are only available from 7 am to 7 pm, EVERY SINGLE DAY. Where's the line if we go down that route? Should I cut meat and fish because the customers want these fresh when the department itself is closed? Should I make sandwiches and deep-fried chicken because the customer is always right and wants them at 5 in the morning? I also like being told "it's your responsibility to take your break" and "it's not my problem", when I bring up the fact that my workload has become so onerous that I have to skip both my allotted breaks daily in order to give myself a half hour more to do my work. What I enjoyed the most is being told "you need to work FASTER". Gee thanks boss, wish I thought of that before routinely skipping my breaks and working through my lunch(and I'm not the only one who does this).

1.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The people who actually get the work done in Corp Comms at Safeway Corporate are great at their jobs. But the layer of control that clients are now forced to go through is counter productive and the complaints are piling up under the rug. Metrics for clicks are awful and don't justify the expanded layer.

Cons

This is how you get laid off by Safeway Corp Comms leadership - pulled out of a meeting, silently walked to unknown destination, read a script (3 lines) by your boss who cannot look you in the eye, 32 secs later boss leaves room, HR rep goes over severance package (1 week per year served), HR rep doesn't let you touch computer while you pack your personal effects, escorted out of building. Really? Yes, and this is for a re-org position elimination not a performance firing.

3.0
Apr 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Was able to travel to many states on store visits. Received a 10 percent discount on my grocery bill of Safeway brand items.

Cons

The corporate structure is very much similar to a Union group. Most decisions are not considerate of other employees, and just those of the senior / most tenured employees. If you started as a bagger/checker in a store 20 years ago and happen to make it to the corporate level, you'll be fine! Coming into the company as an "outsider" made it very difficult to advance.

Viewing 31 - 33 of 10,549 Reviews

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