Safeway reviews

3.1

40% would recommend to a friend

(10,564 total reviews)
avatar

Susan Morris

23% approve of CEO

31% positive business outlook

Safeway has an employee rating of 3.1 out of 5 stars, based on 10,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safeway employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Sep 10, 2014

Low pay not enough people.

Recommend
CEO approval
Business Outlook

Pros

Not many. Coworkers are for the most part alright. There's always work Most regulars are kind Benefits are good Good medical Good eye and dental plans Learn new skills Good deal with 24 hour fitness gym membership The Safeway products that workers get discounts on are actually better than a lot of name brands. Can get some good deals on Just For U Good job opportunities for disabled workers Good as a first job experience

Cons

Pay is barely over minimum wage Never enough people hired Never enough people stay The union initiation fee is more than most are willing to pay about 300-600 Many rude customers They spread out their workers very thin Even with a skeleton crew they tell us that there's too many hours being used by workers Not enough people for the amount of work done. Almost always under staffed Union dues once a month is in the double digits, almost looks like one third of pay check. Opportunities to move up vary, depends what department you're in. Too many can't transfer to other stores or departments. Deli department in particular is under paid. Also customer service. New Just For U system makes workers have to go online and add their 10% discount instead of it being automatic. 10% discount only covers Safeway brand products not entire store Have to fill out safety observations on a weekly basis, gets old very fast TV in breakroom only shows a circulated Safeway advertisement and Safeway employee extremely basic How to Do Your Job videos. That workers don't watch most of the time. With the stricter health department requirements being enforced, pressure on departments that handle food has doubled. Many stores have not been renovated and have a lot of outdated or problematic equipment. They don't really listen to employees. Employee opinion doesn't mean anything. A lot of guilt tripping if you call in sick even once. Could be truly sick and they'll still want you to work. Union protects even bad workers. If a worker passes probation they could be a horrible worker for a long time before getting fired, talking years. New contract benefits have been reduced, and you pay more.

3.0
Sep 10, 2014

You will never be good enough or reach the carrot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love the people that I work with and have made lifelong friends due to working here for nearly 3 decades. The benefits for a union employee are unmatched in any other job you will find. $48 a month is a fraction of what it seems you pay everywhere else. This has to be weighed heavily against a wage that is below average as if definitely help even up the scale somewhat.

Cons

There is no loyalty from the corporate level. They will promote someone from the safety of the union into a backstage management position when they already know that position will be eliminated in a month or two. They do endless time studies to determine it takes a minimum of 10 hours to due a task and then only give you 8 hours to complete it and hold you accountable for not completing something that they have determined is impossible to actually do. They give you targets that are unattainable, bonus matrixes that are unachievable and take all decision making out of your hands but hold you accountable for the results of someone's from corporate's decisions that have probably never worked in a store. They have also whittled training down to almost nothing, but expect employees to miraculously be able to perform at a high level right away. Corporate makes poor decisions on a regular basis and refuses to listen to the cries of experienced employees that try to proactively prevent bad things from happening. Corporate makes decisions that often make no sense to store employees and cause the company to lose money, but then hold the store accountable for the inventory losses that their bad decisions have caused. The moral throughout the company is at an all time low and approaching a pending merger, no one feels safe. I would not recommend ANYONE attempt to work for Safeway until the dust settles form the merger as your job will not be secure at all.

2.0
Sep 8, 2014

unrewarding

Recommend
CEO approval
Business Outlook

Pros

safeway still has a pension, however in 2007, they used the excuse, of the drop in the stock market and overall financial climate in the U.S. at the time to cut in half the amount they contribute. They have never restored the full amount.

Cons

a very cold and impersonal company

Viewing 403 - 405 of 10,564 Reviews

Glassdoor has 10,872 Safeway reviews submitted anonymously by Safeway employees. Read employee reviews and ratings on Glassdoor to decide if Safeway is right for you.