Safeway reviews

Some leadership have been there so long, they've lost their drive and work to maintain status quo rather than deal with the very tough issues they confront. There is a strong element of cronyism in middle upper IT management holding back needed change and progress. Innovation is not rewarded.

Others have mentioned: Upper management don't practice what they preach when managing. More time and concern is in trying to upsell a customer rather than true customer service. Numbers in any category have been driven to the extent of Quartiles. If you are in the 4th quartile, you are a piece of @#$%. If you can't turn a number around and get out of that bottom quartile, then you have the constant threat of disciplinary action and possibility of losing your job. No true recognition of being a hard worker, comes from upper management. Too many good managers and good hard working people are going out on stress leave. "Achieving Management Excellence" is only taught at store level to department heads and Supervisors. Upper management does not excercise the management style.