Sage reviews

3.6

64% would recommend to a friend

(590 total reviews)
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Steve Hare

71% approve of CEO

61% positive business outlook

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590 reviews

Reviews about "Compensation"

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1.0
Mar 20, 2017

Shareholders First

Recommend
CEO approval
Business Outlook

Pros

Coworkers are very close knit and friendly. It's like going to war together. Everything is a struggle and as a result everyone bonds together against the common enemy. Vacation time accrues quicker than most companies and 5 days are offered annually for volunteer work. The ever changing commission structures can sometimes work to your advantage and play out in large dividends.

Cons

Constant inconsistency coupled to poor strategy results in short term wins with long term losses. Sage is a company that smile in your face and stab you in the back. You're nothing but a number. Sales, Service, Management or whatever role you play in the show. It's nothing more than a show to impress shareholders. Many times I've spoke with people affiliated with Sage and they all say the same thing... "Shareholders first." Investors come before training programs to enable competent managers and employees. They come before customer service and product innovations. They come before market research to improve processes. Employees continue to come in and leave within 1 year cycles. Everyone wants to join another team as soon as they start... And when they move they immediately regret it. Progression is almost useless. I have watched multiple people accept "Promotions" and constantly talk about lower pay which ultimately leads to them leaving the company.

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Sage Response
9y
Thanks for reviewing Sage. We totally agree with you, our people are great - our greatest asset hence the investment Sage makes in them. Whether that's the learning & development platform called Linda.com with thousands of hours of videos, from learning how to code, to how to improve your personal branding. Our new global Intranet, which is only going to get better...have you seen the careers section? It's all about how to develop your career here at Sage. Also, we recognise the importance of great leaders, so we are investing in the new leadership programme. We feel this will make a real difference as more than 2000 people leaders will be undertaking the training. We are also investing heavily in the places where our colleagues work and the feedback has been outstanding! Our Mentoring@Sage programme is something we continue to invest in as this is great for our people who wish to develop their careers. There's improvements currently being made to the on-boarding portal and we are looking to create a global induction too - this will make a difference to our new people and provide a great consistent experience. Thanks again for your feedback.
1.0
Mar 19, 2017

Software as a disservice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of the people you work with are good people. The business partners from the channel are also great to work with.

Cons

Never in my life have I worked for such an unprofessional company. I have been in situations innumerable times that made me question my morales and the integrity of this company. The entire "sales floor" is little more than a bunch of over paid bill collectors. They use fear and intimidation instead of service and value to renew customers. Oftentimes they also prey on customers ignorance to move people from over priced perpetual software onto over priced subscriptions that offer no value or improvements in the solution. Commission structures are subject to change at a moments notice and can be retroactively applied to recoup money sales reps rightfully earned. Quotas are made unobtainable for the aforementioned "bill collectors" resulting in "alternative" methods of revenue generation. Often of an unscrupulous nature. The channel program is a joke. The partners are treated like garbage. The channel managers are little more than glorified lead distributors who all seem to be on highly paid vacation. The attempted blend of indirect and direct sales is a complete disaster resulting in animosity on both sides of the business. VPs, directors and managers all concern themselves more with interpersonal relationships and favoritism than actual leadership. Everyone of them is cracking a whip instead leading the charge. It's spiraling out of control and the writing is clearly on the wall.

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Sage Response
9y
Thanks for spending time writing your review. Unethical behaviour is not tolerated at Sage as detailed in our Code of Conduct, all colleagues here have access to the free and confidential ‘Safecall’ line in the event they wish to draw attention to any wrongdoing. To equip leaders with the tools and the skills, we are about to launch a new leadership development programme for 2,000 Sage leaders. Our ambition is to ensure that every day our leaders encourage, support and stretch colleagues to develop their full potential here. It will help them to quickly identify and address low levels of performance and recognize those that go ‘above and beyond’ delivering great service to our customers, partners and accountants. Thanks for your review. I see you've left Sage, may I wish you every success with your career.
1.0
Mar 11, 2017

STAY AWAY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salaries are decent as are benefits. Not worth the aggravation though....

Cons

Please do not believe the Sage responses. Read through these reviews and pay attention, the negative ones all say the same thing. The positive ones seem to be posted IMMEDIATELY after. I have never worked in a more hostile, toxic environment. The software is terrible, the sales team lies to the customers (due to the unrealistic demands placed on them) and the customers get mad as the software does nothing it is supposed to. Training is nonexistent. Coworkers are only out for themselves and new employees are left to panic over what they should be doing while no one helps them.

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Sage Response
9y
Hello and thanks for your review. We (and me personally) never add or ask for fake reviews. In any company they'll always be diverse opinions. I won't lie, we are working hard to combat the negative reviews - we do this by listening to our colleagues and putting the wrongs right. There are lots of colleagues who love Sage - look at @LifeatSage on Instagram and you'll see how happy and genuine many of our colleagues are. I recently asked colleagues to tell me why they love Sage or why they joined Sage, and these are some of the replies I received "I love working for Sage because I work alongside some incredibly inspiring people who help me be the best I can be." and "Quite simply.. Challenges me, excites me, empowers me!" and "Sage is a great place to work because we're trusted & empowered to do the right thing and can make a difference for colleagues and customers everyday." We get things wrong sometimes, and we want Sage to be the best place to work, we do this by listening and learning. Thanks again and I wish you every success with your career.
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