Sage reviews

3.5

63% would recommend to a friend

(5,261 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Used to care about employees. Used to care about customers.

Cons

It's all about the bottom line (which is dwindling). They don't realize that if you don't take care of the employees, they're not going to care or they will leave because you won't let them care. Customers are no longer a priority. Which does not work when your business is support centric. CEOs don't care what's happening and then wonder why sales are down. Amazing people are leaving by the droves. The pay does not make up for the hostile environment from corporate. One on one meetings (weekly) are a joke. The managers are told that they HAVE to find a negative, even if there's not one. So, rules will be changed to accommodate that, then still be changed back for the next go around. PTO is mandatory when they ask for it or you will be punished politically. They try to pit all of support against each other, when support works better together to make sure that customers are taken care of. They promise promotions and then hold you don't by changing rules and parameters and then change them back after you achieve the new ones. Simply put: This place is soul crushing and bad for your health. Not worth the pay.

1.0
May 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Good rank and file employees

Cons

CEO - Public Servant. Needs to go back to UK Government President - Crabby man that only knows how to sell "friends and family" US MD - Man hating, clueless about sales that is inspirational as a potted plant HR - Taking their lead from the old Soviet Union "Hope" is the strategy - Price increase for growth; Cloud is not ready for prime time; horrible internal tools (CEO promised to fix this over 3 years ago); questionable revenue recognition for partner deals

1.0
Apr 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice office and free snacks among others mirages to bait and hide the catastrophe. The people below middle and upper management are really great people and act like humans. There are some gems in management, but the lack of systems to spot bad leaders is nonexistent. There's not repeatable way Sage has found yet to identify and foster good leaders yet. Hence, they have many bad leaders.

Cons

HR is rotten to the core for the US. There was a massive exodus last year in talent. The solutions are great example of what not to do to. Ancient design in the cloud may help describe this. Sage's solutions iterate at the pace of a dead snail.

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Sage Response
9y
Thanks for your feedback. Our performance management process identifies colleagues who are under performing and performance improvement plans are put in place to help get these colleagues back on track. If colleagues' (including leaders') performance continues to be unacceptable they may be exited from the organisation – and this is happening! The Talent Review process would identify these risks / future gaps in leadership and plan succession pipelines for these positions. This is something we are taking incredibly seriously and we have made commitments to our board to strengthen our leadership pipeline. Our Code of Conduct and Sage Values and Behaviours describe the standards we expect from all colleagues in ‘how’ they achieve their goals at Sage. These frameworks underpin our Leading @ Sage Programme which was launched in April. Thanks again for your feedback.
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