Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sagility. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (100) , Process Consultant (82) , Customer Service Representative (CSR) (75) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Team Leader (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 55 reviews)); "Good environment to work and friendly" ((in 47 reviews)); "Work environment is good also supportive" ((in 45 reviews)); "They offer permanent work from home.. work life balance is good!" ((in 43 reviews)); "Good training and we can learn many things as a freshers which will definitely useful in the next" ((in 26 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 82 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 51 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 10 reviews)); "Supervisors were always unavailable." ((in 6 reviews)); "High Pressure work environment" ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Chicago , Kingston , Jamaica , Westminster , Jacksonville , Atlanta , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Charlotte , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,235 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Oct 22, 2024

don't keep their promises.

Medical records retrieval specialist

Recommend

CEO approval

Business Outlook

Pros

leads were awesome, work was remote.

Cons

gave one raise and then took the bonus away, so made less money with a raise.

Sagility Response

1y

Hi, Thank you for taking the time to share your experience with us. We acknowledge and value your input. We make it a point to consider what's been shared with us. Please email us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share

1.0

Apr 30, 2024

NO GO

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

There are absolutely no pros other than the opportunity to work from home.

Cons

Micro-management Turn over rate They promote based off of favoritism Your benefits are ridiculously expensive, about $100 every week, they pay you chump change, then throw you 25 cents every six months, they're inconsiderate, they have no sympathy, no empathy, very unprofessional, they will ALWAYS blame your internet provider even tho their systems are what's really shot. Mass hiring, not everyone has to follow the same rules, procedures change every week, you're not allowed to clock out to use the bathroom and if you do it's considered "a non-approved log out" which counts toward your production hours- even breaks and lunches count toward your production hours.

Sagility Response

2y

Hi, thank you for sharing your feedback. We assure you that we take every suggestion / input seriously. Please allow us take up the matter with you at LetUsTalk@sagilityhealth.com. Please add your contact details in the mail so that we can continue to talk.

3.0

Feb 20, 2024

Hit or miss

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, you get the hours

Cons

Lack of communication, metric standards are set too high sometimes

Sagility Response

2y

Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly guage how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Viewing 28 - 30 of 1,235 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

View job

Healthcare Customer Service Specialist - Work from Home

Sagility

Sagility reviews

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Reviews by job title

don't keep their promises.

NO GO

Hit or miss

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