Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

82% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (80) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (29) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 59 reviews)); "Work environment is good also supportive" ((in 50 reviews)); "Good Environment to work at sagility and feels good to working with Best Employees." ((in 47 reviews)); "flexible for work from home" ((in 40 reviews)); "Work life balance is good" ((in 27 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 75 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 46 reviews)); "Pay, the management except for my manager she’s awesome" ((in 13 reviews)); "No growth opportunities" ((in 6 reviews)); "Poor sales management and communication" ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Winston-Salem , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.2

82% would recommend to a friend

(1,250 total reviews)

Ramesh Gopalan

89% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.2 out of 5 stars, based on 1,250 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Mar 24, 2025

a survival run

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good benefits and work from home

Cons

micro-managing managers, admin staff works slowly especially the HR people, understaff

3.0

Mar 24, 2025

Just another BPO

Team lead

Recommend

CEO approval

Business Outlook

Pros

I got to work from home

Cons

The place was chaos after my forever manager resigned

Sagility Response

4mo

Thank you for your input. We would love to hear more about your experience, so that we can consider your valuable suggestions to deliver on an even better experience next time. Please reach out to us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share.

4.0

Mar 24, 2025

Assistant manager WFM

Am

Recommend

CEO approval

Business Outlook

Pros

Management, growth factor and upskilling

Cons

Nothing Cons so far, management should focus more on brand and also retain experienced employees.

Viewing 766 - 768 of 1,250 Reviews

Jobs at Sagility

Customer Service Representative

United States

View job

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Healthcare Customer Service Specialist - Work from Home

Work from Home: Customer Service Representative (Healthcare)

Sagility

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a survival run

Just another BPO

Assistant manager WFM

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