Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (100) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Team Leader (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 55 reviews)); "Work environment is good also supportive" ((in 50 reviews)); "Good Environment to work at sagility and feels good to working with Best Employees." ((in 45 reviews)); "work from home set up, save time and money, convenient, non voice account" ((in 41 reviews)); "Good work life balance for employrs" ((in 24 reviews))

What are the cons of working at Sagility according to real employee reviews?

"Less salary and benefit." ((in 78 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 44 reviews)); "Pay, the management except for my manager she’s awesome" ((in 12 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 10 reviews)); "No proper management Management don't have good communication with team behaviours are like unprofessional" ((in 4 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Charlotte , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,236 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,236 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jun 18, 2022

Great

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Listen to employees. Family atmosphere.

Cons

Disgruntled customers are the toughest part of the job.

Sagility Response

4y

Hi, thank you for taking the time to share your experience with us. We acknowledge and value your input. We make it a point to consider what's been shared with us. Please email us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share.

2.0

Feb 4, 2022

eh

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

work from home paid training nothing else

Cons

procrastination for promotion but hire thousands monthly

Sagility Response

4y

Hi, thank you for taking the time to share your experience with us. We acknowledge and value your input. We make it a point to consider what's been shared with us. Please email us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share.

2.0

Jun 28, 2026

High Stress Environment Due to Inconsistent Expectations

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Sagility Health provides an opportunity to gain experience in healthcare claims processing and work with a large healthcare client. The remote work setup and standard daytime schedule are positives, and the role can provide exposure to healthcare operations and insurance processes.

Cons

My experience was challenging due to inconsistent guidance and unclear documentation requirements. There were situations where quality expectations seemed to change depending on who was providing feedback, making it difficult to feel confident that work was being completed correctly. Communication between teams and leadership could be improved to ensure employees receive consistent direction and support. Training and ongoing coaching varied depending on the individual providing assistance, which sometimes created confusion and unnecessary stress. For a role that requires accuracy and attention to detail, having clear and standardized expectations is essential.

Sagility Response

1d

Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly guage how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Viewing 106 - 108 of 1,236 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Customer Service Representative

Remote

View job

Claims Processor - Work from Home

Healthcare Customer Service Specialist - Work from Home

Sagility

Sagility reviews

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Reviews by job title

Great

eh

High Stress Environment Due to Inconsistent Expectations

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