Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (100) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Team Leader (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 60 reviews)); "Work environment is good also supportive" ((in 48 reviews)); "They offer permanent work from home.. work life balance is good!" ((in 41 reviews)); "Good training and we can learn many things as a freshers which will definitely useful in the next" ((in 26 reviews)); "Work life balance is good" ((in 25 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 80 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 50 reviews)); "Pay, the management except for my manager she’s awesome" ((in 13 reviews)); "High Pressure with least salary." ((in 5 reviews)); "If employee says no opportunity and leaves the company, it will impact them, that’s why they play such cheap politics by blaming honest and reliable employees." ((in 3 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Charlotte , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,236 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,236 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

May 21, 2026

Acquired my company, didn't change the job I love.

Claims processor

Recommend

CEO approval

Business Outlook

Pros

Sagility acquired the company I was actively working for, and I was scared they were going to change things about the job I've loved for years. Instead, I have PTO for the first time in many years that I can use, and much more robust benefits package that I'm excited to use.

Cons

I have fewer paid holidays, but I have more flexibility with PTO.

Sagility Response

3w

Hi, Thank you for leaving us such a wonderful input. We are elated that you loved your experience. We put candidiate/staff experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day. Again, thank you once again for your kind words.

5.0

Apr 27, 2026

Promising hiring process with respectful communication

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I am just now about to start but so far hiring process has been thurough, theyre respectful and everythings happening in a timely fashion.

Cons

So far nothing I have noticed.

Sagility Response

2mo

Hi, thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility and beyond. :)

5.0

Apr 24, 2026

Strong DEI focus and good remote work opportunities

Community engagement coordinator

Recommend

CEO approval

Business Outlook

Pros

Huge Strides in DEI Initiatives with a focus on education and inclusion globally. Great opportunities for real work from home positions. Regular raises.

Cons

Still working on improving direct communication with their front-line employees.

Sagility Response

2mo

Hi, thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility and beyond. :)

Viewing 112 - 114 of 1,236 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

View job

Healthcare Customer Service Specialist - Work from Home

Sagility

Sagility reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Acquired my company, didn't change the job I love.

Promising hiring process with respectful communication

Strong DEI focus and good remote work opportunities

Jobs at Sagility

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