Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Team Leader (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 59 reviews)); "Work environment is good also supportive" ((in 48 reviews)); "Good Environment to work at sagility and feels good to working with Best Employees." ((in 46 reviews)); "work from home set up, save time and money, convenient, non voice account" ((in 41 reviews)); "Work life balance is good" ((in 23 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 77 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 48 reviews)); "But the benefits were good." ((in 16 reviews)); "In some process management is little pressure, micro management is not good all the time" ((in 4 reviews)); "If employee says no opportunity and leaves the company, it will impact them, that’s why they play such cheap politics by blaming honest and reliable employees." ((in 3 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,238 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Feb 14, 2024

Positive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company, growth, fast growing

Cons

Nothing to share, everything was good

Sagility Response

2y

Hi, Thank you for your input. We are pleased to hear that you had a great experience at Sagility. We at Sagility, are always striving towards continuous improvement and we are glad that you see the value in it as well. We wish you all the best :)

2.0

Jan 30, 2024

It's okay

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

This company gives incentives for meeting metrics.

Cons

(Remote position)Training was all over the place. People talking out of turn and over people making it very hard to keep up with the topic. At the last minute, management changed our work hours during training. Made us stay an hour later than usual to get us through training faster. Most of our tools didn't work until it was time for us to get on the phones. Felt unprepared and behind.

Sagility Response

2y

Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly guage how we can help. Please write to us at LetUsTalk@sagilityhealth.com

3.0

Jan 20, 2024

Decent

Wfh customer service representative

Recommend

CEO approval

Business Outlook

Pros

You work from home Equipment provided

Cons

To micromanaged Not a good pay

Sagility Response

2y

Hi, Thank you for your input. We would love to hear more about your experience, so that we can consider your valuable suggestions to deliver on an even better experience next time. Please reach out to us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share.

Viewing 175 - 177 of 1,238 Reviews

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Customer Service Representative

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