Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Team Leader (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 59 reviews)); "Work environment is good also supportive" ((in 48 reviews)); "Good Environment to work at sagility and feels good to working with Best Employees." ((in 46 reviews)); "work from home set up, save time and money, convenient, non voice account" ((in 41 reviews)); "Work life balance is good" ((in 23 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 77 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 48 reviews)); "But the benefits were good." ((in 16 reviews)); "In some process management is little pressure, micro management is not good all the time" ((in 4 reviews)); "If employee says no opportunity and leaves the company, it will impact them, that’s why they play such cheap politics by blaming honest and reliable employees." ((in 3 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,237 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,237 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,237 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Nov 10, 2025

Work culture

Training specialist

Recommend

CEO approval

Business Outlook

Pros

It’s not that Great manageable

Cons

Transport facility needs to be improved

4.0

Nov 8, 2025

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Comprehensive training. The company will definitely guide you through

Cons

Salary is too low. hopefully they get the ability to increase salary for csr cause they are the frontline in the business.

Sagility Response

7mo

Hi, thank you, we appreciate your input. We deeply believe that suggestions are the foundation on which to improve various aspects of an organization. Please feel free to write to us at LetUsTalk@sagilityhealth.com

4.0

Nov 6, 2025

Good for freshers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

WFH and 2 days week off

Cons

Rotational Shifts, Low salary compared to the market standard.

Viewing 181 - 183 of 1,237 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

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Healthcare Customer Service Specialist - Work from Home

Sagility

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Reviews by job title

Work culture

Good

Good for freshers

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