Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (82) , Customer Service Representative (CSR) (76) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (27) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 61 reviews)); "Work environment is good also supportive" ((in 47 reviews)); "Good environment to work and friendly" ((in 46 reviews)); "work from home set up, save time and money, convenient, non voice account" ((in 42 reviews)); "Good work life balance for employrs" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 76 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 46 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 10 reviews)); "High Pressure work environment" ((in 5 reviews)); "Supervisors were always unavailable." ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,238 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Sep 4, 2025

Sagility

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

New locations GBF, Iloilo are beautiful

Cons

Salary not competetive, not employee centered anymore, engagement activities are meh, the culture is changing but negatively.

Sagility Response

9mo

Hi, Thank you, we appreciate your input. We deeply believe that suggestions are the foundation on which to improve various aspects of an organization. Please feel free to write to us at LetUsTalk@sagilityhealth.com

5.0

Sep 4, 2025

A company that’s future-focused and people-driven

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Sagility stands out in the BPO industry for its deep expertise in healthcare and commitment to innovation. The company is investing heavily in AI and technology, which makes the work exciting and future-ready. Management is approachable, training is solid, and there’s a strong culture of collaboration. Work-life balance is better than most in the industry, and the environment feels professional yet supportive.

Cons

Some tenured employees may find it challenging to adapt to the fast pace of change, especially with new technologies being rolled out. But with the right mindset, this becomes an opportunity to grow and stay relevant in an evolving industry.

Sagility Response

9mo

Hi, Thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility and beyond. :)

5.0

Sep 3, 2025

Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good work environment and employe friendly company

Cons

They have nothing as Cons

Sagility Response

9mo

Hi, Thank you, we appreciate your valuable input. As a company, we continuously strive to better our employee services. We wish you all the best for your journey here in Sagility and beyond. :)

Viewing 220 - 222 of 1,238 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

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Healthcare Customer Service Specialist - Work from Home

Sagility

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Sagility

A company that’s future-focused and people-driven

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