Is Salesforce a good company to work for as a Collection Analyst?

Collection Analyst professionals working at Salesforce have rated their employer with 4.6 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of Salesforce employees being 4.0 out of 5 stars. Search open Collection Analyst Jobs at Salesforce now and start preparing for your job interview by browsing frequently asked Collection Analyst interview questions at Salesforce .

Does Salesforce pay Collection Analyst employees well?

Collection Analyst professionals rate their compensation and benefits at Salesforce with 3.8 out of 5 stars based on 16 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about Collection Analyst salaries at Salesforce.

What are the top reviewed jobs at Salesforce?

Account Executive (2540) , Software Engineer (539) , Business Development Representative (BDR) (532) , Senior Account Executive (426) , Technical Support Engineer (385) , Sales (311) , Director (283) , Solution Engineer (229) , Enterprise Account Executive (225) , Senior Software Engineer (222) , Member of Technical Staff(MTS) (217) , BDR (212) , Sales Development Representative (SDR) (211) , Solutions Engineer (200) , Manager (197)

What are the pros of working at Salesforce according to real employee reviews?

"Many might have told about all the great benefits salesforce offers and everything is true :" ((in 2878 reviews)); "Salesforce promotes a great culture as a company and that is reflected in the employees' interactions at the company" ((in 2833 reviews)); "They hire a great bunch of people and generally people in SFDC are smart and team players." ((in 1641 reviews)); "Good Work life balance and OOM" ((in 1365 reviews)); "fun to work for and the poeple are nice plus pay is good" ((in 1002 reviews))

What are the cons of working at Salesforce according to real employee reviews?

"Managers are bad and rude here" ((in 449 reviews)); "Frequent layoffs and an unstable job environment can lead to job insecurity and disrupt career stability." ((in 394 reviews)); "Long hours (depending on which team you support) but generally speaking it's long hours and sometimes odd hours" ((in 133 reviews)); "Our upper management forced us to come in to the office the day before a major Holiday and is routinely cruel for sport." ((in 87 reviews)); "Inexperienced middle management" ((in 76 reviews))

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Salesforce

Salesforce Collection Analyst reviews

4.6

99% would recommend to a friend

(16 total reviews)

Marc Benioff

60% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Work/Life balance

Collection Analyst employees have rated Salesforce with 4.6 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Collection Analyst professionals have an excellent working experience there. Salesforce is rated 25% above average by Collection Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

5.0

Jan 22, 2026

Best place t work

Credit and collections analyst

Recommend

CEO approval

Business Outlook

Pros

Collaborative work environment with highly skilled professionals Strong opportunities for learning and professional development Exposure to large-scale projects and enterprise-level clients Culture that values innovation and continuous improvement Flexible work arrangements (hybrid/remote, when applicable) Approachable leadership and open communication Well-established company with a strong market presence and brand recognition

Cons

Internal processes can be complex and bureaucratic at times Fast-paced environment with high workload during peak periods

3.0

Oct 19, 2025

Collections role

Credit and collections analyst

Recommend

CEO approval

Business Outlook

Pros

- driven by results; results are being tracked individually

Cons

-management do not have a clear vision especially for APAC

4.0

Apr 10, 2025

Credit and Collection Analyst

Credit and collections analyst

Recommend

CEO approval

Business Outlook

Pros

Good Benefits in the market

Cons

Flexible or Inflexible depends on the departments.

Viewing 1 - 3 of 16 Reviews

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Salesforce Collection Analyst reviews

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Collections role

Credit and Collection Analyst

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