Is Salesforce a good company to work for as a Manager, Technical Support Engineering?

Manager, Technical Support Engineering professionals working at Salesforce have rated their employer with 4.5 out of 5 stars in 33 Glassdoor reviews. This is a higher than average score with the overall rating of Salesforce employees being 4.0 out of 5 stars. Search open Manager, Technical Support Engineering Jobs at Salesforce now and start preparing for your job interview by browsing frequently asked Manager, Technical Support Engineering interview questions at Salesforce .

Does Salesforce pay Manager, Technical Support Engineering employees well?

Manager, Technical Support Engineering professionals rate their compensation and benefits at Salesforce with 4.5 out of 5 stars based on 33 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Manager, Technical Support Engineering salaries at Salesforce.

What are the top reviewed jobs at Salesforce?

Account Executive (2539) , Software Engineer (539) , Business Development Representative (BDR) (531) , Senior Account Executive (426) , Technical Support Engineer (385) , Sales (311) , Director (282) , Solution Engineer (229) , Enterprise Account Executive (225) , Senior Software Engineer (222) , Member of Technical Staff(MTS) (217) , BDR (212) , Sales Development Representative (SDR) (211) , Solutions Engineer (200) , Manager (197)

What are the pros of working at Salesforce according to real employee reviews?

"Salesforce promotes a great culture as a company and that is reflected in the employees' interactions at the company" ((in 2832 reviews)); "Many might have told about all the great benefits salesforce offers and everything is true :" ((in 2818 reviews)); "In company there are great people that work and they also make it pleasant for another to work there." ((in 1628 reviews)); "Good Work life balance and OOM" ((in 1356 reviews)); "fun to work for and the poeple are nice plus pay is good" ((in 1018 reviews))

What are the cons of working at Salesforce according to real employee reviews?

"Managers are bad and rude here" ((in 451 reviews)); "Frequent layoffs and an unstable job environment can lead to job insecurity and disrupt career stability." ((in 392 reviews)); "Long hours (depending on which team you support) but generally speaking it's long hours and sometimes odd hours" ((in 131 reviews)); "Our upper management forced us to come in to the office the day before a major Holiday and is routinely cruel for sport." ((in 81 reviews)); "Inexperienced middle management" ((in 76 reviews))

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Salesforce

Salesforce Manager, Technical Support Engineering reviews

4.5

76% would recommend to a friend

(33 total reviews)

Marc Benioff

73% approve of CEO

69% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.5

Compensation and benefits

4.4

Work/Life balance

4.4

Senior management

4.4

Career opportunities

4.3

Culture & values

Manager, Technical Support Engineering employees have rated Salesforce with 4.5 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Manager, Technical Support Engineering professionals have an excellent working experience there. Salesforce is rated 23% above average by Manager, Technical Support Engineering professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

33 reviews

5.0

Oct 16, 2017

Many years at Salesforce and couldn't be happier

Engineering

Recommend

CEO approval

Business Outlook

Pros

Gym allowance, health insurance, volunteering time, education allowance, working with incredible people and the freedom to innovate, incredible career mobility, and a CEO that really seems to care for his employees

Cons

Not many company social events

5.0

Jan 3, 2017

Great people and great atmosphere

Engineering

Recommend

CEO approval

Business Outlook

Pros

-Great collaborative environment where I can ask anyone for help. -Social, friendly culture means I actually enjoy being around my coworkers. -Medium sized company, so still room for growth and not too much hierarchy, but without the insanity of small startups.

Cons

-Catered lunches/dinners means it's easy to gain weight. -Since we are are still pretty young, the upper management is composed of mainly people who were here at the beginning. This means they can be a mixed bag in terms of actual competence/managerial ability.

3.0

Sep 24, 2016

Great benefits, but lots of room for improvement

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

+ Many smart, nice people + Company values are easy to get behind and alignment is really good + Outstanding benefits, pay, VTO + Tons of training available, room for movement within the company + Lots of hard problems to solve

Cons

- Everything is centered around keeping Individual Contributors happy, but Managers & above do not get the same treatment - Politics are awful among those wrangling for influence & looking to climb - Top-down decisions are pushed onto managers and teams - Too many meetings - Unproductive build environment for thousands of engineers, and forced use of homegrown tools & technologies that are inferior to commercial & open source ones It's a HUGE company with different subcultures in different divisions, this just describes one.

Viewing 28 - 30 of 33 Reviews

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Salesforce Manager, Technical Support Engineering reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Many years at Salesforce and couldn't be happier

Great people and great atmosphere

Great benefits, but lots of room for improvement

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