Salesforce reviews

4.0

79% would recommend to a friend

(22,602 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
3.0
Dec 4, 2019

cut throat culture

Recommend
CEO approval
Business Outlook

Pros

nice perks at all levels

Cons

terrible leadership across the company

3.0
Jun 11, 2019
Recommend
CEO approval
Business Outlook

Pros

- C-Level Management cares for employees. - Employee success is really good. - There are some genuinely talented people who can help you learn. - If you get on a good team (which is a stroke of luck), you might have some good projects to work on. - Good brand name & external perception. - Depending on team and your abilities to talk in badly run meetings, you may end up experiencing a huge growth.

Cons

- A very unsafe culture. Predatory behavior in meetings. Only a white can do such a thing and not face any consequences because trust is a right for the whites and for colored it is a loosely hanging privilege which might be lost anytime and needs to constantly work on earning the privilege. I saw people even at Sr.Director level (who was colored) just leaving the meeting not knowing what to say or do. Eventually that Sr.Director (who was top notch) left the team in the name of personal reasons. Believe it or not, those whites even got promotions and MVP awards. - Nepotism is prevalent. I was fully surprised by the way an engineering lead was lifted up to a top level leadership level so quickly (< 3 months since joining) without producing any good results. He was referred by another well positioned person in the team. The guy lacked humanity and was untrustworthy. He was aggressive, inconsistent, unresponsive, over-confident and was stepping on others toes a lot. Even providing feedback in the feedback app with facts to stop doing such things didn't help. - Absolutely no transparency in promotions. People who did great things didn't get promoted and they left. I was a founding engineer who worked for closely 2 years. Many of the peer reviews were extremely positive. I was involved in some of the top level architecture meetings, was openly stated in those meetings that this is a really critical piece so i was needed to do it and ultimately got the job done from me, only to let a white take over the project once it was done and I saw others getting promoted who built on top of the work I had done. My manager didn't say any bad things in our 1:1s, he promoted others, resigned and just before leaving he talked to me for a minute over a phone call and we never met. I was the biggest fool to trust these people. - I was low balled on the pay and the recruiter lied to me that salesforce doesn't do any sign on bonus and negotiations. - Extremely operations heavy culture. Once a product is built and released to the customers, the pace at which things move is unbelievably slow. Leadership kills innovations, condescends on engineers who innovated and worked hard to build the product and makes everything operations centric.

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Salesforce Response
7y
Racial bias is not tolerated at Salesforce and is contrary to our values. The behavior you described is very concerning, and we're taking this situation seriously. As soon as you can, could you please provide more details by anonymously contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Also, if you provide your contact information via Ethicspoint we can follow-up with you directly. We believe we can do better — thank you for helping ensure that we can.
4.0
May 17, 2019

Hope they win the culture fight

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture (been here 9 years!) Talent Growth Remuneration Perks Challenging work Initiative rewarded

Cons

Political Tenure > Talent Complacent middle management

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