Salesforce reviews

4.0

79% would recommend to a friend

(22,650 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
4.0
May 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Many many amazing, talented people. The company is undeniably an economic force, and continues to maintain its momentum. Sound internal operations. Holds employees to high standards, which is fine and good until its not. Overall a very rewarding experience. You'll learn a ton, develop great relationships, and often write your ticket to great opportunities post-Salesforce.

Cons

Very much turning into Oracle. There's a science to success here and there are benchmarks to live up to. Like any other corporate environment, there are a lot of talented, smart, type-A individuals. Put too many people like this together and you run the risk of creating a toxic, impatient, self-interested culture. Sr. Management is pretty disconnected with what actually goes on the ground. Middle management is huge popularity contest. What bugged me this most is the preaching of diversity and inclusion, yet they constantly hire and promote a very disproportionate WHITE staff in their Sales org. Particularly evident in their Central teams. Very very few minority leaders and individual contributors are actually hired, retained, groomed for success, and promoted. It's almost as if they hire diversity to check a box for their board and shareholders? At the end of the day, yes, the best producers are rewarded, but if you're going to promote such values, at least walk the walk, because the company can definitely afford it.

2.0
Mar 11, 2020

Not What You Think It is

Recommend
CEO approval
Business Outlook

Pros

You will love your direct team members (Although culture is becoming very corporate). Product is fun to sell. Offices are cool.

Cons

Feast or famine with quota attainment (less than 20% attainment on a team). Everything is based on your territory and Manager. Everyone has the some quota regardless of the location of patch and quality/quantity of accounts. Pay is not competitive and is very low compared to industry. Majority of your time will be spent helping unhappy customers.

3.0
Feb 29, 2020
Recommend
CEO approval
Business Outlook

Pros

* Inclusive culture, equality focus, individual differences celebrated * Customer focus, product customers love * Engaged community / trailhead

Cons

* Equity not comparable to FB, GOOG for similar roles * Title inflation doesn't transfer easily to other roles in industry * Manager downleveling compared to ICs/economic disincentive to be mgmt * Inability to grow/innovate from internal, rely on acquisition * Culture of presentation over-hypes, oversells products which lack depth

Viewing 685 - 687 of 22,650 Reviews

Glassdoor has 26,219 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.