Salesforce reviews

4.0

79% would recommend to a friend

(22,650 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
3.0
Mar 23, 2017

Not walking the talk

Recommend
CEO approval
Business Outlook

Pros

Generous pay and bonus packages. Overall very talented crew of people in many parts of the business. Marc is a great visionary and his commitment to equality was attractive to me as a potential employee.

Cons

I don't think the company is walking the talk of equality. I recently watched them promote a smart guy who helped create a new financial services product while at the same time passing up a smart woman who successfully created a new health product for them. They were both really qualified hard working and achieved results in tough circumstances. For many of us that watched it take place, it sent the message that the company was not really committed to equality or at least not as much as the CEO. Actions speak louder than words.

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Salesforce Response
9y
Thanks for the feedback and sharing your experience. If you believe you've witnessed discrimination, then please contact our anonymous third party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide more details. Doing so will help us to directly address your concerns and make the workplace better for everyone. As you said, we are committed to equality for all. For instance, we've made pay equal part of our DNA and work to ensure women make up one-third of the attendees at our executive management meetings. That said, we know we still have work to do. If you would like to help champion equality at Salesforce and our communities, I encourage you to join an Ohana Group, take it to Chatter or reach out to the Equality Team. Cindy Robbins EVP, Global Employee Success
2.0
Oct 26, 2016
Recommend
CEO approval
Business Outlook

Pros

-Free food -Free Caltrain Pass -Nice hardwares -Good office location, next to Palo Alto caltrain.

Cons

Unless you are single and have a lot of free time, I recommend you look elsewhere for jobs. -Team got so large in 2016, what used to be a friendly culture becomes more of less corporate like. -Ex-CEO left, the whole RelateIQ CRM product is getting killed out at some points. -Constantly pivot with fears one day the product is not competitive. -The motto is people, idea, moment and RESULT, yes, result is the only they care regardless of how we achieve it. -Some of the management here are very junior and got converted from early day RelateIQ engineers. With a mindset of moving fast and ridiculously unorganized, this put a whole lot of work on engineers. A lot of LEGACY code that got produced without being thoughtfully planned out. This leads to a lot of hard to trace bugs. -A lot of PM here are super junior who have no clue what's the product development is. This leads to product decision delay, etc. Product planning is totally a joke here. No Scrum of any sort, the process puts a lot of weight on engineer to figure out the problems and solutions. The only thing the PM really does here is to send out email releases when something is about to release. -Lots of young engineers who only care about deliver cool features fast which sacrifices the quality. If you happen to work on a feature last, you are the single point of contact and have to maintain the whole load of it. -Watch out for all the good perks, at some points, when SalesforceIQ is fully melted into Salesforce family, these perks will also go away. Take a look at the Fraiche account, the Lyft credit, the housing stipend, they are all gone. -Don't let the offer congratz email blast from the recruiting and engineering team cloud your judgement. All the things about the family like culture and what's not, this culture is no longer respected. -Some middle managers are control freaks who like to micro manage every of you move. -Every Friday demo is just a hacky thing that squeezes out your extra work and you feel obligated to demo something to the company. -The quarterly Hackday mentality is just another way you work extra hard and late night to produce something really cool.

1.0
Sep 26, 2016

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salesforce provides a ton of sales enablement material to learn all about digital marketing technology and you work with smart companies.

Cons

It's gotten way too big and Salesforce puffs out it's big chest and considers it a privilege if companies become clients. Way too much boasting You're a cog in a wheel and will report to several different people there. New territories are given out without any input from AEs. You're successful if you have a good territory and it depends if Salesforce has pissed off that company in the past. If so - good luck!

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