Salesforce reviews

4.0

79% would recommend to a friend

(22,526 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Company Benefits. If the team you work for does not work out, there is an OOM policy for you to leave the team and join another one.

Cons

Middle management are in capable of leading the team. All they care about about is manage upward. My colleague was promoted to my manager and I found out that he listed down my work in his achievement list. What a joke. Besides that, he was trying to get a replacement for my pier and every candidate he shortlisted were Indian. Both external and internal OOM candidates. Downright racist.

2.0
Apr 16, 2019

NO balance or respect

Recommend
CEO approval
Business Outlook

Pros

Great resume builder Company events are great and constant Change as expected with a tech company but on insight into changes that vastly hurt your pay and promotional path You "CAN" make decent money in Q4

Cons

No work life balance Capped on hours you can log Constantly told you can't travel during business hours but also cannot log those hours traveling (illegal?) Management will mock you for giving feedback even if they say it's "anonymous" No negotiation power Highly underpaid when comparing to the competition Entire sales team is under quota over 50% of the months

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Salesforce Response
7y
The issues you described are concerning and completely counter to the company culture we want to create. We know our employees trust us with their careers, and we want to do everything in our power to make sure you have a positive experience at Salesforce. Could you please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Thank you in advance for your help in making the workplace better for everyone.
3.0
Sep 2, 2018

Depends on your department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salesforce, as a whole, is by far the best company I could wish to work for. It was my dream company to work for, mainly because of the culture. Beyond the in-house perks, there’s the 56 hours a year we are given to volunteer and give back in pretty much anyway you see fit. The benefits are superior to any company I’ve worked for. The buildings are a pleasure to work in each day. They focus on wellness and striking a good work-life balance. And in all earnesty, want to, and do give back to our communities.

Cons

Unfortunately, all of the above is not available across the board. My manager has, short of explicitly saying it, told us we can only volunteer 15 hours a year, to create only one career development goal, “he doesn’t care what it is”, rolls his eyes at the thought of us taking advantage of the company’s championed cause of meditation, told us we aren’t allowed to take ANY time off for a six month period every single year. And to top it off, he’s the biggest micromanager I have ever worked for in my career. You better be the first one there, and last to leave, finishing work at home doesn’t “count”. And not once, has he ever complimented or commended any of us. Doctor appointment? Have a family commitment during the week? Better not make a habit of it. God forbid you have something going on that requires frequent doctor visits. If we want to grow our skill sets via Trailhead, better do it after hours or on the weekend. Mind you, I talk to other people in the company and they are appalled that this is happening. My ratings are based on my specific experience, and do not represent the typical Salesforce experience. I thought it was just him, and some of it certainly is, but the whole department is toxic. There’s turnover left and right, every couple of weeks it seems another coworker chooses to leave the company. And if the VP cared, they would do something. It’s blatant. I have thought of raising the issue to HR but it’s obvious these people have been here a long time, and make someone above them happy, so it’s pointless.

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Salesforce Response
7y
Thank you for your detailed feedback. The management behaviors you've described in your review are contrary to our values, and we would like to learn more so we can better address the concerns you've raised. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
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