Salesforce reviews

4.0

79% would recommend to a friend

(22,565 total reviews)
avatar

Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Apr 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. You'll never be looked at twice for taking PTO, working from home (within reason), or staying home when you're under the weather. If you're lucky, you'll work with some great people.

Cons

As top talent has increasingly fled, the incompetent engineers have more of a say and presence. And there are a lot of them. Way to many managers and directors compared to ICs. Many of them are more interested in building their 'empires' then the technology or their staff. Outdated technology. The work isn't that interesting, it takes forever to get anything done, and we're constantly swimming around our own technical debt which we never invest time in fixing. Cronyism, politics, and back room conversations run rampant.

1.0
Aug 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Fast Growing Company Good Products Smart People Great CEO This company probably was a great place to work in the past, but now the territories are being divided up way to much and people aren't making money anymore

Cons

They are hiring Account Executives so fast that managers are promising things that can't be delivered on (ie, Choice Accounts, Low Quota). After quitting your old job and signing on with Salesforce, all of those verbal promises go out the window. Quota isn't as discussed, and all the new Account Execs, regardless of experience get the shrapnel accounts. Salesforce.com sales management will say whatever you want to hear to get you in the door, after that all bets are off. If you come here, make sure you get your quota and territory list in the offer letter. If they are unwilling to do that, walk.

1.0
Feb 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Weak management is easy manipulate. Weak corporate leadership makes it easy to find places to hide and retire in place. Free snacks

Cons

Equity and real money goes to the top in a vastly disproportionate way. Executives have disdain for equity sharing. Use M&A to mask no real internal product innovation in years. Each new generation of "leadership" is more manic and buzz-word fixated and insecure than the previous. Endless conversations about process, no productive output. No accountability for decision making. Decisions throughout the company are made privately and then imposed. Corporate holiday party spending is obscene. Everyone is a "leader" spending their time talking about process, very few are actually doing anything. Product has serious security flaws. Have not seen CEO on the floor in years New hires get dumber and dumber, are more and more scared of rocking the boat. Messengers are punished. Culture incents people to remain silent and go along with the head person's opinions. Basic cultural inability to use fact-based analysis to objectively evaluate performance or productivity. Managers use gossip to inform performance reviews. Management style throughout the company is very kabuki-ish. Obsessed with classist fear of being seen as touching technology. Employees spend more than 50% of their time socially managing their popularity collecting badges, recognitions and rewards in their gamified performance management system rather than doing their day job. Culture punishes people who say, "No", no matter the cost to the organization. Rewards go to the pacifiers, not the performers.

Viewing 160 - 162 of 22,565 Reviews

Glassdoor has 26,125 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.