Salesforce reviews

4.0

79% would recommend to a friend

(22,577 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Mar 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Great pay. Lots of free food. Modern buildings/furniture. Average 401k - 50% match up to 6% of paycheck. Food carts come several times a week. Exercise equipment on premise. You can borrow bikes and there are some great paths around. Free beer on tap!

Cons

Micro-management. Out dated phones and laptops. It's a call center job. Volunteer time off is actively discouraged in support. Work with offshore contractors. Career growth? Non-technical managers. Mandatory overtime. Mandatory weekend on call. Working from home is discouraged. Cubicles are call center style so no privacy. Active abuse from internal sales people who spy on your cases.

2.0
Feb 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, flexibility to work from home when needed, new products/innovations to learn, and an opportunity to expand your knowledge of the digital space.

Cons

There's zero work/life balance if you're in Services. You are expected to be "on call" all hours of the evening, work long hours during the day/week, and forget having any extracurricular activities or spending time with your family. You cannot "check out" and it's not a healthy lifestyle. Don't challenge senior leadership on department practices, ways to foster change, or steer from the majority opinion because you will pay for it in performance reviews even though they state in your interview that they love new ideas that change the way they operate. When you add up the hours you actually work during the week, you are significantly underpaid!

1.0
Oct 10, 2014

Definitely not my #dreamjob

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people Relaxed "aloha" culture Inspirational CEO with a great vision Great benefits Free Food

Cons

"Bait & Switch" hiring/ recruiting tactics. You are "sold" false expectations of your role. If you are hiring for an entry-level position, please say so in the job description. Lack of support from management and HR (Employee Success) in moving departments or to a position that is at your skill level. Cronyism and people are quick to throw you under the bus. Lack of training on the multiple platforms. To aid in career growth and excitement about the product, all employees should have access to training tools and sessions.

Viewing 235 - 237 of 22,577 Reviews

Glassdoor has 26,139 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.