Sally Beauty reviews

3.1

40% would recommend to a friend

(3,540 total reviews)
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Denise Paulonis

41% approve of CEO

28% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

The customers are usually nice, and I enjoy being able to help people and talk to people. Coworkers are usually very nice too. Good discount, and free stuff sometimes.

Cons

Low pay, constant scheduling changes with no discussion with employees. Don’t bother going above and beyond, it won’t be recognized, you won’t get better pay. A full time coworker was out for a long while and the part time employees picked up the slack, I was working 25-35 hours a week and picking up extra shifts on short notice. Coworker came back, and management/corporate cut my hours to 6-12 a week. That is no where near a livable wage, and it feels unfair to cut my hours so much when I stepped up and took on more hours than a part time employee should have to. We also get blamed when people steal things for not being attentive enough, despite not being allowed to say anything to the person stealing about theft. Expected to keep a high UPT and get chastised when we don’t, even though it’s often out of our control. Expect you to stay after closing to reset the store- and sometimes expect you to do it while clocked out. I could go on.

3.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

-Free products and samples of new/debut products for employees -niche product knowledge -fairly open dress code -schedule flexibility

Cons

-It depends on your coworkers. There’s always a few girls who are too lazy to do anything and you end up carrying the load most of the time -Meeting ridiculous metrics. Especially credit cards with an abhorrent interest rate and APR. Its not in the same league as Ulta and Sephora so why act like it -Management. Store managers sit constantly in the back rooms on meetings and calls and hardly ring, upper management expects numbers and for one person to do about four peoples worth of work. They do not view customers as people but rather as wallets. They view employees and stores as numbers to inflate their own egos. -The customers are outright uneducated and dumb. They expect us to educate them. -The pay. At my current job that I left Sally’s for, I make more now than what my old manager was making. I was a loyal employee for four years who (mostly) made metrics and was making at most $0.50 above minimum wage. Get real. This job will work you to the bone and emotionally tire you out as there is always drama going on. Apply to Ulta and Sephora instead.

Viewing 115 - 117 of 3,540 Reviews

Glassdoor has 3,707 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.