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Sama

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Sama reviews

3.5

82% would recommend to a friend

(480 total reviews)
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Wendy Gonzalez

71% approve of CEO

37% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.3

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sama has an employee rating of 3.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sama employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

480 reviews
2.0
Dec 5, 2013

Promising mission but not executing properly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- CEO is inspiring, hard-working and highly visible leader that has brought significant attention and funding to the business - Tackling a real problem and making a tiny, but genuinely helpful, impact - Non CEO employees are nice, hard-working and aligned

Cons

- For all her benefits, the CEO is the biggest issue. Quite simply, the company will never succeed until they replace her - Turnover has probably been 75% in the past year, and includes entry-level employees all the way to the COO and board of directors - Low morale in an environment that should be the opposite; people don't seem to enjoy coming to work, and that starts at the top - Talented employees are not incentivized to stay or to work on other things; without high pay or stock options, the company needs to give them other reasons to stick around - CEO has unreasonably high expectations which not only frustrates employees but in turn affects current clients

3.0
Jul 23, 2013

Get ready for a rocky ride.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. This IS a cool company in 100 ways. 2. Most of the people here are amazing, great and interesting people. 3. You will be given the opportunity to really own and build something to drive change -- not always, but at times. 4. General management team (including current COO) are strong, passionate, and reasonable. 5. Culture is good: respectful, fun-loving people.

Cons

Turnover is above and beyond what is 'normal' for a start-up or for a nonprofit. These are what I believe are the biggest reasons why: 1. Constant irrational demands from the top with unprofessional and patronizing delivery. 2. Money, HR, processes, and high level decisions are not managed well. 3. No efforts have been made to retain high performers. Their exits have hurt the company, year after year, since inception.

2.0
Jun 13, 2015

Great People, Managed Terribly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Almost everyone on the first one or two rungs at Samasource is hardworking, interesting, and fun to be around. I plan to keep in touch with many. Also, the "startup" environment permits lots of "step-up" opportunities. This is a good and a bad thing.

Cons

CEO is self absorbed and motivated by fame. Lacks focus on core business Samasource and starts new ones, leading to distractions from mission and values. Lacks attention to detail, which has lead to misalignment between teams.

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Sama Response
11y
Thank you for taking the time to share your thoughts about your experience at Samasource. We are always looking for ways to make our company an engaging and meaningful place to work and your feedback is important.
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Glassdoor has 660 Sama reviews submitted anonymously by Sama employees. Read employee reviews and ratings on Glassdoor to decide if Sama is right for you.