Santander reviews

3.7

67% would recommend to a friend

(5,714 total reviews)
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Tim Wennes

81% approve of CEO

65% positive business outlook

Santander has an employee rating of 3.7 out of 5 stars, based on 5,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Mar 11, 2014

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced, growing company with tremendous opportunity to learn

Cons

Thats the way it has always been done mentality for some organization

3.0
Mar 8, 2014

Branch Manager

Recommend
CEO approval
Business Outlook

Pros

Nice people to work with. Great Senior Management High paying - they will pay high salaries for great talent ( negotiate) Easy access to senior management- small bank feel Very easy for high performers to really stand out.

Cons

WORST systems ever- it doesn't get any worst Major Staffing issues Very high turnover- chances are, if you're very good at what you do, you will soon be moving on. Horrible, lengthy, time consuming processes, very paper intensive Highly Excessive unnecessary emails Numerous non essential conference calls Lots of focus on tracking results and planning to plan than on actual execution Branch Managers have individual production goals just like their bankers and business bankers . The goals are less than the bankers but you're still essentially a banker as well as a manager. Back office retail support is untrained and un knowledgeable. They provide different answers every time you call in and provide incorrect information, which you then provide to customers resulting in major service breaks, time and time again. Processes are very cumbersome and convoluted Overall culture significantly lacks company pride Only 6 weeks of Maternity leave No discretionary annual bonus for the retail bank even when the company performs very well. The branch facilities are not adequately/ routinely maintained. Only after something breaks is it fixed. Even then the fixes are cheap and nothing is ever replaced. Not able to attract sophisticated clients due to service and system limitations

1.0
Mar 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Good salary and fair benefit.

Cons

6 month parole period. Bad working environment; 200 employees per restroom. Low morale; management just ask for delivery without quality. Quantity and speed are prized over quality. No vision and planning. Office location has bad commuting traffic. Management lacks leadership and is rude to employees, if not delivered; some employees even cried in meetings. No work life balance.

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Glassdoor has 24,718 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.