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      Santander

      Engaged Employer

      Santander reviews

      3.7

      67% would recommend to a friend

      (5,714 total reviews)
      avatar

      Tim Wennes

      81% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Santander has an employee rating of 3.7 out of 5 stars, based on 5,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      6K reviews
      3.0
      Aug 1, 2013

      It's Okay

      Mid range account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay for non degree holders, good 401k and health care, promote quickly in collections only

      Cons

      A great collector does not make a great manager, the customers can be VERY ignorant about their loans, Be More policy will be company's undoing, coworkers are ignorant and ghetto, promotions to other departments seem raced or sexual preference based, and if you start in collections it is extremely difficult to get out unless you know someone

      4.0
      Aug 1, 2013

      Growing pains with a growing company...but good problems to have

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The opportunities for growth are big within most areas of the business. Also, stability within the company is huge--great financials. Their market share continues to rise and gain 'street cred'. Lastly, their relaxed work attire is appealing in 100 degree summers.

      Cons

      Most of these are related to the hyper-growth with SCUSA. The branding of the company is still up in the air. What does SCUSA want to be when it grows up? Also, the culture of the company is still in development. How do you want to be perceived by employees? Lastly, since new areas and groups are being added, internal processes are a pain as they change regularly due to growth.

      2.0
      Jul 6, 2013

      Always fearful of losing job.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm stay here in hope that policies will change. Business outlook is good.

      Cons

      Bonuses are mostly based on the luck of the draw. Employees with the least charged off accounts are eligible for the largest bonus. Our files are shuffled monthly. .In my department only two employees were in the top 25% for 3 or more months in the last six months. There are approximately 110 employees in this department, The top 50% may receive a bonus. They use "call miner" a phone system which detects any type of violation. One miscue and you lose your bonus for up to 3 months and if you don't get a good "book" you are eventually terminated.

      Viewing 5641 - 5643 of 5,714 Reviews
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      ReviewsSantander reviews

      Glassdoor has 24,715 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.