Scan.com reviews

2.6

28% would recommend to a friend

(2 total reviews)

Charlie Bullock

67% approve of CEO

42% positive business outlook

Reviews by job title

2 reviews

Reviews about ""

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2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great PTO benefits, decent pay, and a flexible hybrid work schedule that helps support work-life balance

Cons

Unfortunately, the work environment was challenging and often stressful. Experienced employees were frequently expected to correct mistakes and clean up issues resulting from inadequate training of newly hired BPO staff, which added a significant burden to daily operations. Additionally, the office culture felt very cliquish and, at times, toxic. Favoritism, poor communication, and workplace politics made it difficult to foster a collaborative environment. As a result, many experienced employees felt discouraged from speaking up about concerns or suggesting improvements because they did not feel their feedback would be welcomed or addressed. Better training, stronger leadership, and a more inclusive workplace culture would greatly improve the employee experience

2.0
Nov 23, 2025

Absolute nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They had amazing benefits as far as time off and health insurance

Cons

My experience working here was extremely disappointing, especially considering I was repeatedly told I was doing a great job before being abruptly terminated for “productivity.” The decision felt inconsistent with the feedback I had been receiving and left me questioning whether speaking up about ongoing issues played a role in the outcome. Communication across teams in Legal Ops was a constant struggle. Important information frequently got lost, delayed, or contradicted, and when I raised concerns or offered feedback, nothing ever changed. Instead of addressing the issues, it often felt like I was being punished for pointing them out. Interactions with my supervisor were some of the most difficult parts of the job. I was often singled out and spoken to in an unnecessarily harsh and bullying manner. There were times I felt that actions taken by my supervisor — including sudden changes with our phones and tools — actually hindered our productivity rather than helping it, yet these concerns were dismissed every time I brought them up. I also noticed a very clear double standard when it came to time off or health-related needs. While my supervisor frequently left early due to “not feeling well,” only to later be seen out shopping or dining, my coworkers and I were met with resistance or guilt-tripping when we had legitimate health issues or emergencies. It created an environment where employees didn’t feel supported or treated with basic fairness. There were also concerns regarding the supervisor’s conduct that I understood were being reviewed, but my employment was terminated before anything was resolved. The overall lack of accountability, inconsistent leadership, and unwillingness to take employee feedback seriously made the workplace feel unstable and discouraging. I hope the organization eventually addresses these deeper cultural issues, because hardworking employees deserve better than what I experienced

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