Is Scooter's Coffee a good company to work for?

Scooter's Coffee has an overall rating of 3.6 out of 5, based on over 942 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at Scooter's Coffee to a friend and 41% have a positive outlook for the business. The best reviews about Scooter's Coffee have been left by employees working as Barista Scooters , Assistant Manager and Shift Lead .

Does Scooter's Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Scooter's Coffee employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Scooter's Coffee. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Scooter's Coffee?

54% of Scooter's Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Scooter's Coffee 3.3 out of 5 for work life balance, 3.5 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Scooter's Coffee?

Barista (488) , Cashier/Barista (67) , Store Manager (62) , Shift Lead (30) , Assistant Manager (23) , Manager (23) , General Manager (15) , Barista Scooters (12) , Barista, Shift Supervisor (8) , District Manager (7) , Shift Leader (7) , Lead Barista (6) , Shift Supervisor (5) , Supervisor (5) , Team Lead (4)

What are the pros of working at Scooter's Coffee according to real employee reviews?

"Great coworkers and a fun job" ((in 59 reviews)); "Free drink while on shift Manager is kind and understanding" ((in 57 reviews)); "Very nice people and good hours" ((in 45 reviews)); "Flexible hours and fun!" ((in 36 reviews)); "Free coffee, friendly customers you get to know well" ((in 34 reviews))

What are the cons of working at Scooter's Coffee according to real employee reviews?

"low pay ( doesn’t seem interested in competing with Starbucks wages)" ((in 99 reviews)); "Poor management and not consistent." ((in 83 reviews)); "They went through 3 different managers in less than a year and had to manage the buisness themselves." ((in 36 reviews)); "No benefits provided for full time staff" ((in 28 reviews)); "You make minimum wage and sometimes tips are not very good." ((in 13 reviews))

What are the top reviewed Scooter's Coffee locations?

Omaha , Lincoln , Kansas City , Overland Park , Oklahoma City , Bellevue , Wichita , Columbia , Dallas , Houston , Lawrence , Blue Springs , Garland , Sioux Falls , Lees Summit , Springfield , Phoenix , Louisville , Council Bluffs , Olathe , Manhattan , Kansas City , Norman , Chattanooga , Des Moines , Iowa City , Independence , Kearney , Blair , Gretna

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Scooter's Coffee

Scooter's Coffee reviews

3.6

54% would recommend to a friend

(925 total reviews)

Joe Thorton

56% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Scooter's Coffee has an employee rating of 3.6 out of 5 stars, based on 925 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Scooter's Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

925 reviews

2.0

Feb 15, 2013

Barista and manager

Barista

Recommend

CEO approval

Business Outlook

Pros

Once you get the hang of it, job is easy. Getting promoted isn't too hard as long as you work hard and stay on task. Tips are nice.

Cons

Once I switched to management things got worse. Staff was lazy and untrained. I wasn't able to fire any employees. My district managers could care less and they were rarely any help. Not to mention they would hire literally an idiot off the street. You are constantly on call. Pay wasn't great for the amount of BS you went through daily. Owner had no idea how to run his business and set unreasonable goals.

4.0

Jun 29, 2012

So much FUN!

Barista

Recommend

CEO approval

Business Outlook

Pros

Job is super easy. Meet tons of people and make new friends.

Cons

Duties are tedious. Can be boring at times. Pay is not good.

1.0

Nov 8, 2011

Pathetic.

Barista

Recommend

CEO approval

Business Outlook

Pros

The only pros I found in working for Scooter's were the customers (our morning customers were really great), the free coffee and the fact that I fed the hungry for weeks off of the expired pastries that would get tossed out of that place. Gross amounts of waste. Never mind that we didn't always have product, toilet paper, change money, etc...we always seemed to have a bag of expired pastries.

Cons

Within less than the two months I was employed, I had three managers. Supplemental management only showed up with the store management seemed about to break and walk out. The reinforcements that DID show up seemed more interested in telling me about how their store was better than our store than actually helping me. People were hired to "solve" the staffing problem, but one was a repeat no-show and the other was ill prepared for the stress of managing such a fiasco. Regional managers were often ineffective, deceptive and condescending. No one wanted to lift a finger to help unless it looked like their caboose was on the line. Last week I was informed that our site was closing. I have yet to be told if I was temporarily laid off or just right out fired as some sort of gleeful punishment for working for this fool company in the first place. Fortunately I found a far superior job the next day, so as far as I'm concerned, Scooter's can suck huevos.

Viewing 922 - 924 of 925 Reviews

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