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      ScottishPower

      Part of Iberdrola

      Engaged Employer

      ScottishPower reviews

      3.8

      78% would recommend to a friend

      (525 total reviews)
      avatar

      Keith Anderson

      87% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      ScottishPower has an employee rating of 3.8 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScottishPower employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      525 reviews
      5.0
      Jan 26, 2017

      Customer service

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are brilliant people that have worked here for a number of years that care about customer service. We do our upmost to serve our customers the way everyone deserves to be treated.

      Cons

      Out sourced service that haven't got any loyalty

      1.0
      Jan 10, 2017

      Customer advisor

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much pros of working with SP It's good pay Double time over time because they are always busy! Wouldn't work for them

      Cons

      Customers always phone up and say they were cut off and yes they delibrtiley get cut off by agents in SP because agents find the job difficult to do and then they need to keep on top of they're call time , making sales and then they have the stress of managers coming along saying why they're AHT is soo high, SP is maybe the worst company I've ever worked for, I'd recommended nobody to work for them or even either join them, all they care about is sales from customers and if advisors don't get sales then they get put on to a PEP, Managers aren't quite helpful either! This job is full of nothing but stress!

      5.0
      Dec 22, 2016

      Variety

      Digital analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Varied work, fast-paced and plenty of personal development

      Cons

      Very few cons at the moment

      Viewing 502 - 504 of 525 Reviews
      Related searches: ScottishPower jobs | ScottishPower salaries | ScottishPower benefits | ScottishPower interviews
      ReviewsScottishPower reviews

      Glassdoor has 644 ScottishPower reviews submitted anonymously by ScottishPower employees. Read employee reviews and ratings on Glassdoor to decide if ScottishPower is right for you.