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      Seagate Technology

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      Seagate Technology Technical Support Engineer reviews

      5.0

      99% would recommend to a friend

      (11 total reviews)
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      Dave Mosley

      99% approve of CEO

      99% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Senior management

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      5.0
      Dec 17, 2019

      Good place to work

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits and good management stile. No longer has many jobs in OK.

      Cons

      outsourced our entire job process and most of those in OKC were laid off.

      4.0
      Nov 16, 2014

      Techinical Support. Challenging but rewarding if you allow it to be.

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is very hands off. If you like a micro-management style or a "hand holding" style, this is not the type of environment for you. The plus side of this type of management is the fact that you are given the freedom to experiment with different projects to better your surroundings. The people on the staff are great and are willing to help. The culture of the support staff is laid back yet productive. The exposure you get in this position is very rewarding. You will be supporting all sorts of platforms and software. This is a great place to get a foot hold on all sorts of areas.

      Cons

      Being in the technical support staff with Evault is challenging in that there is a constant flow of tickets and there are not enough people staffed to meet the requirements of provided premier support. The average ticket count on one's plate will be 25 - 35 tickets. You might feel stretched thin and wish you could focus your skills in fewer areas. In the future, if more people are hired, this might be a possibility.

      Viewing 10 - 11 of 11 Reviews
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