This is, by far, the most horrific SaaS sales culture I have ever experienced.
Management and team leads brainstorm how to get reps to work overtime off the clock without getting paid while the CEO posts videos buying mansions and jet-powered surfboards. He can do what he wants with his money. However, when the overwhelming aspect of his presence online and internally among employees is about how much money he has to douse himself in and management brainstorms how to make sales reps work unpaid off the clock, it's demotivating to say the least.
As far as the role itself, you are required to spray-and-pray. No prospecting is allowed as you are given lists of thousands of phone numbers and have to power-dial through them, 500+ a day, and pitch anyone and everyone who answers. This leads to horrible meetings from a quality standpoint but that doesn't seem to matter. Your worth is purely based on the amount of meetings you schedule, the amount of phone calls you make, and the amount of Seamless kool-aid you drink.
You can sit at the top three month-over-month as far as closed revenue you generated but if you did it making 100 calls from 9am to 5pm instead of 500 calls from 7:30am to 8pm then you're chopped liver to management.
The promotional track is a roller-coaster. Some reps never hit quota and are promoted to AE. Some reps hit quota every month and are never promoted. Reps are tossed around like hacky sacks from one department to another. If you don't buy into the 7am-8pm dialing grind bro culture then you are all but forgotten no matter what numbers you put up. If you get yourself noticed and go all-in on the horrifically toxic grind culture then that's your best bet at getting promoted.
Teams will be disbanded entirely with zero notice or explanation. You could be promoted to team lead, address important problems to management who will shut you down and tell you dialing more will fix it, then find yourself one morning demoted to where you started months prior without a single meeting, forewarning or explanation from management. There is zero transparency. The way you find out that you got moved or demoted is that you wake up one morning and find yourself joining the wrong team meeting.
There is absolutely no strategy at Seamless. It's one big hot mess and the only solution offered to you for any legitimate problem is to dial 500 more of the horrible leads than you did the day before.
The benefits are ok. The 10 days of PTO and zero sick days are abysmal compared to the software industry standard. The base salary is abysmal compared to the software industry standard. They claim the amount of money you can make is great, which isn't entirely false, but you have to kill yourself to get there. I've made more money elsewhere with a 30% higher base pay and hitting 50% of my quota working half the hours.
They do an excellent job at making you feel like a worthless cog in the machine whose voice and opinion doesn't matter whatsoever.
Plain and simple, you are a dialing monkey working in an SDR sweatshop.
My advice; there are thousands of great software companies willing to invest in their SDRs, have structure and strategies, and actually care about them as human beings. Do your due diligence to be sure this is a culture you want to be a part of before you commit.
