Seamless reviews

2.8

32% would recommend to a friend

(457 total reviews)
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Brandon Bornancin

36% approve of CEO

32% positive business outlook

Seamless has an employee rating of 2.8 out of 5 stars, based on 457 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Seamless employee rating is 25% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

457 reviews
3.0
Aug 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Good money and fun environment if you can handle the stress of constantly cold calling. You hit your KPI's every month you will have no trouble.

Cons

Constant changes in the startup environment. It can become pretty annoying and stressful. Be ready for changes to process, commission, etc.

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Seamless Response
2y
Thank you for taking the time to leave a review. At Seamless.AI, we want to see everyone reach their full potential and grow in their careers here! Our leadership team is deeply invested in the success of each and every employee, and recognizes that we wouldn't be where we are without our rockstar teammates! Seamless.AI is a rapidly growing company thanks to our employees. In order to grow consciously, changes may need to be made to accommodate that growth. Any decision that's made is made with both the employees' and company's best interest in mind. No decision is made without forethought. We appreciate you sharing your experience and encourage you to reach out to your HR team directly if you have any feedback or concerns you'd like to discuss further. They are here to support you!
2.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Being fully transparent, there are some great people working at this company and they really do care for your success. There are also plenty of opportunities to move around internally.

Cons

Unfortunately, my time here has been a strange and frustrating experience. From the constant micromanaging, to the unreal expectations.. nothing has been employee friendly. Our incentives were taken away and our path to bonuses and more money were taken away with no explanation, yet they claim to be an employee first company. They gave us one month of summer Fridays in August and are using that as “proof” that they want what’s best for their employees. Tenured reps are let go on a whim and without warning and cite “bad attitude” as the reason for termination. Reps are given a list of poor and inaccurate leads and are trained to bully prospects into taking meetings even if they aren’t totally qualified. There is an inner circle of reps that use shady methods to create more “opportunities” and then are praised for it. Unfortunately, upper management puts emphasis on the wrong things and it promotes a toxic environment where success is solely based off of your “vibes.” There is a daily meeting where 30 minutes are spent talking about “good vibes and having fun.” Instead of actually helping struggling reps, they force an unclear ultimatum on them. I have seen multiple hard working, well liked and tenured reps be let go for “performance” reasons.. but it’s really because of the churn and burn cycle they use to save money. The only way to succeed at Seamless is to suck up and constantly push this stereotypical sales persona of fake cheeriness and harassment until the prospect gives up. The director of sales can be quoted as saying “no doesn’t mean no, it just means not yet.” Not only is it bad business, it’s also not helping reps develop any actual skills.

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Seamless Response
2y
Thank you for taking the time to leave a review. Although, we're saddened to hear you've had a negative experience. Our employees are the lifeblood of the company, and our leadership team recognizes that our teammates are the reason for the continued success that Seamless.AI has seen. Any decision that's made is made with both the company and employees in mind. We strive to provide a work culture that our teammates can be most successful in, which is why we offer multiple channels for employees to share feedback - this includes our engagement survey, pulse surveys, and our open door policy where we welcome individuals to talk to their manager, HR team, or the leadership team at any time. Feedback is taken very seriously here, as we see it as an opportunity for improvement! We would like to learn more about your experience and how you think we can improve. Please reach out to our HR team directly if you'd like to discuss your concerns further. They are here to support you and your growth at Seamless.AI, so if something isn't working well for you, they want to assist! For more reviews from employees, check out our wall of love here: https://testimonial.to/employeesuccess/all
1.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

You will essentially be pitched that the company is Disney World. Anything is possible here and all your dreams will come true! The CEO is the ringmaster for this circus of a company. He does an excellent job of pitching you hopes and dreams while keeping what's behind the curtain on the hush. So if you are into comedy shows or have an interest for shows like "American Greed" which, without a doubt this company will be featured on in the coming years, this may be the company for you!

Cons

Lets see how many characters I'm allowed here.. - When you are hired you will be offered a salary far less than what is listed. You will be provided a bonus structure to counteract the lower salary that will never be given to you. They have no plans on paying any bonuses. - You will be monitored 24/7 like you are in a psych ward. Step away from your computer for too long and HR is just waiting to take you down. It's like the movie Jaws. You can keep swimming but sooner or later they will get you and they will fire you - The company runs on a rinse and repeat system. If you go to their LinkedIn, they promote hiring for 100's of jobs at all times. How this is possible and how these roles haven't been filled for years is a mystery. But they're hiring! If you are ever so fortunate to land the job, you will pretty much be brainwashed with videos and meetings with upper management to make you feel like you're at the Magic Kingdom. This is the land of opportunity! We are changing the world! - Don't buy into the false narrative they feed you, I was fired for poor performance during the highest KPI month in the history of the company for my role. "Poor performance" must be based on your sacrifice to this holy cult. It's like the illuminati. If you want to sell your soul and don't mind destroying the lives of fellow employees who give everything to their role, this may be for you. - I accepted multiple tasks that were outside of my hired position, worked early mornings and late evenings, worked weekend mornings, I did absolutely everything you should do to try to stand out as an employee. And when they got all the extra work and were thriving for what my role provided, they fired me. ****See they will hire you to learn what works in your role and then once you reach the peak of your success AKA tremendous growth and success for the company and CEO's pockets, they will fire you on the spot and either use what they learned from you to do the role themselves or add your role onto someone else who is still with the company for wiping the CEO full time. Rinse & Repeat, Rinse & Repeat - We're hiring 100 roles! Changing the world! Right. - HR does a phenomenal job keeping you comfortable at this company. It's incredible. We were offered mental health applications, and events over zoom to connect as a company. They really care and look out for you until management for your role gets what they need out of you. Then that day, you're fired! No severance will be offered, benefits end as soon as they can end them. Truly this company deserves some air time for their processes so I hope American Green reaches out when this all boils over. I can write a novel on this companies shady and illegal business practices. Word will get out. It already is. When I was fired and shared my experience, I had multiple former team members reach out with their own horror story. I'm not the first and definitely won'd be the last. Avoid this company at all costs. I've never in my life witnessed such nonsense

Viewing 190 - 192 of 457 Reviews

Glassdoor has 468 Seamless reviews submitted anonymously by Seamless employees. Read employee reviews and ratings on Glassdoor to decide if Seamless is right for you.