Is Sears a good company to work for?

Sears has an overall rating of 3.5 out of 5, based on over 15,428 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 47% of employees would recommend working at Sears to a friend and 37% have a positive outlook for the business. The best reviews about Sears have been left by employees working as Customer Service , Financial Analyst and Intern .

Does Sears pay their employees well?

According to anonymously submitted Glassdoor reviews, Sears employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sears. This rating has been stable over the past 12 months.

How satisfied are employees working at Sears?

47% of Sears employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sears 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Sears?

Sales Associate (1259) , Cashier (836) , Sales Associate/Cashier (259) , Consultative Sales Associate (196) , Manager (185) , Customer Service Representative (168) , Store Manager (149) , Sales Consultant (137) , Backroom Associate (113) , Sales (113) , Retail Sales Associate (111) , MCA (107) , Assistant Manager (99) , Assistant Store Manager (86) , Director (80)

What are the pros of working at Sears according to real employee reviews?

"I've had the honor to work with some really great people over the course of 25+ years." ((in 1061 reviews)); "Great coworkers help make the day go by fast and worth it to come into work." ((in 487 reviews)); "I like having flexible hours and I'm building valuable skills for a future job." ((in 464 reviews)); "Good work life balance and flexible" ((in 242 reviews)); "flexible schedule and typically overtime is offered all the time." ((in 238 reviews))

What are the cons of working at Sears according to real employee reviews?

"Poor management throughout the entire company in all departments.They are more worried about their social lives than improving the company" ((in 1178 reviews)); "low pay and be prepared to know spanish if working in Miami area or else you'll be struggling" ((in 996 reviews)); "The managers do this so they don't have to do any actual work themselves." ((in 501 reviews)); "No benefits until employed 6 months and then very costly compared to others in the field." ((in 325 reviews)); "Poor upper management treated associates poorly" ((in 288 reviews))

What are employees saying about Sears layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sears layoffs and their outlook for job security at Sears in 2026.

What are the top reviewed Sears locations?

Hoffman Estates , Chicago , New York , Houston , Los Angeles , Round Rock , San Antonio , Orlando , Dallas , Tucson , Phoenix , Atlanta , Austin , Columbus , Miami , San Diego , San Francisco , Hoffman Est , Sacramento , Tempe , Philadelphia , Pittsburgh , Tampa , Jacksonville , Schaumburg , Mobile , Lake Mary , Boston , Las Vegas , Seattle

Sears reviews

3.5

47% would recommend to a friend

(14,745 total reviews)

Edward S. Lampert

48% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Work/Life balance

3.1

Senior management

3.1

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

Sears has an employee rating of 3.5 out of 5 stars, based on 14,745 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

1.0

Feb 4, 2010

This is not the same Sears of 2000

Operation manager

Recommend

CEO approval

Business Outlook

Pros

Is good place if you do not found another job offer. After the merge with Kmart, this company was totaly different from the ones that was in 2000. They loose the focus of cleaness, shine stores. Mercandise presentation is terrible. Standards down. The associates do not feel the same proud.

Cons

They are driving business with out the idea of how their customers think. They think that Sears brand is always the first option from their customers. Service vanishing after 2004 merge.

4.0

Oct 7, 2008

Assistant Store Manager who sees the bright future ahead.

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

If you work hard and excel at what you do, you can and will advance. They are usually fair-handed with promotions and recognition of good results. They are very, very understanding when you need time off for family or personal issues, more than any employer I have ever heard of.

Cons

It takes 18-24 months in salaried management to advance. This may be to the benefit of many who are thrown into jobs unprepared, but to those who can adapt well to changing environments and situations, it seems like a restraint on much of the competent management within Sears Holdings.

3.0

Apr 12, 2013

Good learning, less pay

Technical lead

Recommend

CEO approval

Business Outlook

Pros

Great environment for learners Knowledgable people around

Cons

Autocratic management Inflated packages Stagnation in profile after 2 years Lack of innovation

Viewing 14737 - 14739 of 14,745 Reviews

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Jobs at Sears

2nd Shift Production Supervisor

Home Appliance Sales - Meadows Sears

Las Vegas, NV

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Home Appliance Sales - Sears Grand

Las Vegas, NV

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Sears

Sears reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

This is not the same Sears of 2000

Assistant Store Manager who sees the bright future ahead.

Good learning, less pay

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