Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

715 reviews
1.0
Nov 13, 2019

RUN!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dell benefits are the only good thing.

Cons

Lots of people have jumped ship. I would not recommend this place to anyone. Technology is outdated, no direction or guidance from management, pay is below average, no opportunities to grow within the company.

2.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay depending on the Comp Plan currently in place (There were 4 different comp plans in my 1-1/2). Great Office Location, with some upgrades that make it look more 'modern'. Good Technology SPIFF with being part of the Dell Family.

Cons

Continuous Change. High Pressure, and always more stress regardless of your number. Unreachable Quotas. Currently there is a BUNCH of turnover at the Senior Leadership Level. No Roadmap from DGR to another internal role that isn't sales. Don't pay for Certifications Low man on the totem pole, and constantly reminded of so.

2.0
Mar 17, 2017
Recommend
CEO approval
Business Outlook

Pros

CEO is a honorable man with solid business accumen Good benefits Great research team ("CTU") with brilliant research leader Company COULD be great, but doesn't seem to know how to support growth

Cons

middle and upper management incompetency, executive is sound too many customers, inability to scale install team has no motivation to finish jobs operations too busy, missing alerts and causing massive customer issues The buddy system (good ol' boys) runs RAMPANT here Used to have a great inside sales focus, went downhill. Current inside sales management trying to fix it, but outside sales management and up tend to ruin things

Viewing 10 - 12 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.