Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (269) , Claims Examiner (257) , Customer Service Representative (208) , Claims Representative (178) , Leave of Absence Coordinator (127) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (57) , Senior Disability Representative (56) , Senior Claims Examiner (55) , Claims Associate (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 465 reviews)); "The ability to work from home since the pandemic has been great!" ((in 285 reviews)); "Worked from home and generous PTO" ((in 198 reviews)); "Seems good and the people are great" ((in 141 reviews)); "Great benefits and time off" ((in 107 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 403 reviews)); "Poor management and very underpaid" ((in 279 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 194 reviews)); "No work life balance at all" ((in 179 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 102 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

Sedgwick reviews

3.2

53% would recommend to a friend

(4,616 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,616 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews

4.0

Apr 27, 2025

Good job

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

7.5 hour work day. They offer different work schedules. Pretty flexible with salary.

Cons

They are making a push to return to the office. Now at 2 days per week. Also, monitoring mouse movements. Business casual dress. We could be casual.

3.0

Apr 26, 2025

Okay job, back to back phone calls.

Consumer care advocate

Recommend

CEO approval

Business Outlook

Pros

More than one shift available. Good company to grow with, company likes to hire within.

Cons

Back to back calls of frustrated callers. Claims Adjusters were behind on their claims which made things harder on the customer service reps. Pay could have been higher to match workload.

4.0

Apr 24, 2025

Great for Growth

Workforce absence team lead

Recommend

CEO approval

Business Outlook

Pros

easy to move up, good pay & benefits

Cons

high expectations to meet metrics, little to no room for error/late work

Viewing 409 - 411 of 4,616 Reviews

Jobs at Sedgwick

Workers Compensation Claims Representative | Dedicated Client | Multiple Jurisdictions & Licensing Required | Remote - Central or Eastern Time Zone

Charlotte, NC

View job

Liability Claims Associate | Remote (Central or Eastern Time Zone) | NY or HI Licensing Preferred

Claims Assistant - Workers Comp (IN-OFFICE Ontario, California)

Ontario, CA

View job

Claims Representative (IAP) - Workers Compensation Training Program | San Diego & Roseville

San Diego, CA

View job

Sedgwick

Sedgwick reviews

Company ratings over time

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Good job

Okay job, back to back phone calls.

Great for Growth

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