Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (269) , Claims Examiner (257) , Customer Service Representative (208) , Claims Representative (178) , Leave of Absence Coordinator (127) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (57) , Senior Disability Representative (56) , Senior Claims Examiner (55) , Claims Associate (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 465 reviews)); "The ability to work from home since the pandemic has been great!" ((in 285 reviews)); "Worked from home and generous PTO" ((in 198 reviews)); "Seems good and the people are great" ((in 141 reviews)); "Great benefits and time off" ((in 107 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 403 reviews)); "Poor management and very underpaid" ((in 279 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 194 reviews)); "No work life balance at all" ((in 179 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 102 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

Sedgwick reviews

3.2

53% would recommend to a friend

(4,616 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,616 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews

3.0

Apr 21, 2025

Review

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Very flexible with colleague needs, managers willing to work with individuals.

Cons

Limited growth in middle management

2.0

Apr 19, 2025

Downhill slide from what it used to be

Senior disability representative

Recommend

CEO approval

Business Outlook

Pros

PTO time is great, remote work if not near an office. Some excellent co-workers. Employee chosen charity involvement.

Cons

Pay is below average. Your loyalty to the company means nothing to them in the long run. Very heavy claim loads and micromanaging. Nearly every task is considered a critical task. Expectations to complete a certain amount of work while also fielding calls on a round-robin style call line and taking calls for your own claims. AND all actions are to be completed on any claim you touch. But do it all in under 7 minutes. Including the review of 28 pages of medical that was supped to be done by another examiner 4 days ago. It is not realistic. But according to operations and supervisors, everyone should be able to. Technology based claim handling and communication but no way to check that calls are actually recording. You WILL be fored of they are not. Turnover is high. There are always new examiners putting notes in your claims that may or may not be accurate.

1.0

Apr 19, 2025

Unmanageable case loads/ had to work off the clock many days to stay afloat

Disability representative

Recommend

CEO approval

Business Outlook

Pros

Remote work available, co workers were very helpful

Cons

Micro managed Training was not very informative

Viewing 418 - 420 of 4,616 Reviews

Jobs at Sedgwick

Remote Housing Support Specialist

Texas

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Remote Housing Support Specialist

Texas

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Remote Housing Coordinator

Care Team Representative

Memphis, TN

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Sedgwick

Sedgwick reviews

Company ratings over time

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Reviews by job title

Review

Downhill slide from what it used to be

Unmanageable case loads/ had to work off the clock many days to stay afloat

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