Pros
PTO - but you will rack up 30+ days that you will never be able to use if you want to meet your unrealistic closing ratio and data integrity requirements in a "work/life balance" 35 hour work week!
Cons
I spent over a decade working 60-80 hours per week and it was still not enough for my incompetent management team. Sedgwick was once great when we had 3-4,000 colleagues but the company grew too fast to 12,000+ through too many acquisitions and then did a horrendous job at assimilating the new people into our culture. Most of the SRS people were handed VP or other meaningless titles so the company is too top-heavy in bloated middle management while understaffed on the claims management side. There used to be so many professional, experienced adjusters but Sedgwick can't put a stop on their revolving door. I once had so much respect for our CEO when he laid out the vision for the company's future but now I just feel used and abused. Once I left and saw the light at a new company, I realized just how brainwashed, exploited and unappreciated I really was. See the light and go find another TPA - they will be getting most of Sedgwick's accounts within the next 3-5 years anyway! Leaving is your only way to get promoted - you will never get an internal move approved.