Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (268) , Claims Examiner (256) , Customer Service Representative (207) , Claims Representative (178) , Leave of Absence Coordinator (126) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (56) , Senior Disability Representative (55) , Claims Associate (54) , Senior Claims Examiner (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 455 reviews)); "Work from home capability was great." ((in 284 reviews)); "Great Benefits Insurance and PTO" ((in 190 reviews)); "Seems good and the people are great" ((in 143 reviews)); "Great colleagues and leaders." ((in 73 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 393 reviews)); "Poor management and very underpaid" ((in 283 reviews)); "no training (your first couple of days is spent in front of the computer for "training")" ((in 195 reviews)); "No work life balance Medium pay" ((in 174 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 100 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

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Sedgwick

Sedgwick reviews

3.2

53% would recommend to a friend

(4,606 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Aug 20, 2025

"Thriving Company with Big Ideas-Challenges Bring Opportunities to Lead and Improve

Operations manager

Recommend

CEO approval

Business Outlook

Pros

The company fosters a culture of growth and innovation. There are plenty of opportunities to learn, take on new challenges, and contribute to meaningful projects. Leadership encourages fresh ideas and supports professional development, making it a great place to build your career.

Cons

The company’s rapid growth can sometimes outpace our workforce readiness. While expansion brings exciting opportunities, it occasionally leads to resource strain and growing pains, especially when teams are stretched thin or processes haven’t scaled to match the pace

5.0

Aug 20, 2025

Truly a GREAT place to work!

"vp" of business development

Recommend

CEO approval

Business Outlook

Pros

Sedgwick truly invests in their people first, followed by technology and data. Client love to see how we continue to innovate claim handling processes!

Cons

Sedgwick is a very large company and one can feel a bit lost despite there being many support resources to feel connected and have questions ansered.

1.0

Aug 18, 2025

Caring Counts as their values is a facade

Team leader

Recommend

CEO approval

Business Outlook

Pros

Decent insurance benefits Advanced Technology for claims management

Cons

Forced return to office for many living more than an hour away, and given only 2 months to readjust their lives to accommodate driving into the office 3 days a week. No increase to salary despite the additional expenses driving in would cause. Caring counts is their core values, but let me assure you, they don't follow it. Upper leadership treats everyone like a number, and micromanage with the only mindset on numbers. I was a leader there and felt constant pressure, terrible work/life balance and no support from peers or leadership. I would not recommend Sedgwick to anyone. If you end up excelling in your role, they will keep you where you are and tell you to "bloom where you're planted" and you can make a difference in your current role as opposed to supporting for promotion and growth.

Viewing 274 - 276 of 4,606 Reviews

Jobs at Sedgwick

Remote Housing Support Specialist

Texas

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Workers Compensation Claims Representative | Dedicated Client | Multiple Jurisdictions & Licensing Required | Remote - Central or Eastern Time Zone

Charlotte, NC

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Claims Representative (IAP) - Workers Compensation Training Program | Riverside, CA

Riverside, CA

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Claims Representative (IAP) - Workers Compensation Training Program | Pasadena, CA

Pasadena, CA

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Workers Compensation Claims Examiner | NY Jurisdiction | NY Licensing | Remote

New York State

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