SelectQuote reviews

crooked management, negative sales tactics, threatening management styles, unsophisticated technology

Don't fool yourself, you need to be a special breed of person to work here for an extended period of time. It's an inbound call center and it's inside sales. The problem is that 90% if the people calling in from the TV commercials are not eligible for life insurance as they are unemployed and on disability. Expect to grind through long, long days on the phones to make a few sales to make money. There is tremendous but subtle pressure to perform. Agents are NOT given the same leads so some perform markedly better than other which leaves the other agents feverishly working to keep up - an ingenious management plan but one that leads to a lot of anxiety for others. You may think you can hack 10 hour days talking to deadbeats to make 10k a month, but 90% of agents are done within a year. A hard core group of agents can handle it and seem happy to do so.