SelectQuote reviews

3.3

53% would recommend to a friend

(746 total reviews)
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Tim Danker

64% approve of CEO

52% positive business outlook

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746 reviews

Reviews about "Compensation"

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1.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

The trainers were excellent! Getting to speak to very angry unhappy customers that were transferred to you that don't want life insurance!

Cons

SelectQuote Is by far the worst place I've ever worked. Even if you are great at your job there's no guarantee they will keep you. They hold metrics over your head and you always feel as though your job is going to be taken away from you at any time as was the case for so many folks that started in my training class. They are ran by tyrants that have no couth or understanding. They will cheat you out of your commission by their pseudometrics that are garbage and have less to do with actual selling than to following their script and doing other robotic tasks. When you start working at SelectQuote they give you garbage phone calls that is hard to make a living out of for instance You are given all transfers from people that were solicited for ancillary items such as a necklace you wear around your neck in case you fall these people are already irked and angry from getting that phone call and then the agent regardless of whether the customer wants it or not passes that customer on to you so that they can get a couple bucks for us keeping them on the phone for a certain number of minutes. Then you get cursed out by most of these folks because they said they didn't want life insurance to begin with and they didn't want to be transferred You get mistreated so poorly by some of these customers because they don't like the fact that you called them on a early morning or for something stupid like a necklace and if you can convert anybody to maybe being a customer they're usually expecting the world for pennies on the dollar. When you do make large sales they will screw you and I mean screw you big time out of your commission because they have this whole long set of metrics that they measure you by and they can tilt them to their favor to not pay you such as things like customer service basically things that have no quantitative value. If you look and indeed or any other job site you will see every single month they are posting job positions for $60,000 a year plus which is a lie you can't make that your first year. They prevent you from making that!

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SelectQuote Response
1y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback as an employee and wants to address your concerns. We are very sorry to hear about your experience. Throughout training, SelectQuote strives to give our candidates realistic expectations of the competitive sales environment. We understand that at times, the high volume training classes and dynamic schedules can be challenging and even overwhelming. Additionally, the company offers competitive compensation while following industry standards. SelectQuote values each member and strives to create a community that offers support and guidance where it is needed. We are sorry that this is not what you experienced during your time at SelectQuote. We do however want to note that all clients that we reach out to have previously shown interest in our services. Once again, we are sorry to hear about your poor experience. SelectQuote takes your words very seriously and will use them to help us improve moving forward. To voice any further concerns, we highly encourage you to reach out to our HR team.
2.0
Oct 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Started when the LHA dept was first created and I made great money. Amazing coworkers, small team, managers were chill and ran competitions for extra money! But that lasted maybe a year until Covid hit.

Cons

Once the company went public after Covid they continuously started changing commission structure resulting in less and less payout. They hired more workers and paid which means less payouts. They pulled leads from the worst vendors and pressured you to sell policies to people who only hat prepaid cards and $700 disability income

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SelectQuote Response
1y
Thank you for taking the time to leave a review for SelectQuote. We appreciate your honest words and would like to address your concerns. The company has faced changes to our operations and structure over time, and for that we are sorry to hear about your experience. SelectQuote actively looks to improve the associate experience by providing support, benefits, and opportunities to develop in your career. Additionally, we strive to give a clear and concise description of what our agents can expect in their sales roles throughout out in-depth training. It is our goal to effectively communicate the realistic side of the sales environment, including its dynamic and competitive commission structure. However, we understand that this thorough training can affect our candidates' experiences. Please know, that you words are taken seriously and will be used to help us improve the employee experience moving forward.
4.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Base salary was pretty good, especially since this was a sales job and those are usually commission based. Base salary and commission means you can make great money (if you're cut out for sales) Plus you do have health insurance and work remote.

Cons

High turnover because they hire seasonal or mass hire and cut the low performers. Only recommend it if you have the ability to work long hours and don't have any plans for a social life/family time.

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SelectQuote Response
1y
Thank you for taking the time to leave a review for SelectQuote! We appreciate your transparency in your feedback. We strive to provide a valued employee experience by providing the support and respect that each agent deserves.We do understand that the sales environment can at times be overwhelming due to changes that are reflected in the industry. Please know that we hear your concerns and look to improve. Thank you again for your feedback. Your words help to give our candidates a better understanding of life at SelectQuote.
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